LensCrafters At Macy'S

Tina and Rachel are very helpful and have great customer service. Very attentive, and the atmosphere has positive vibes when they are there. Tina knows her style when you put on the glasses.

Sooooo… my mission was to head over to BJ’s optical to repair my glasses 👓-but got off the light rail and stopped by lens Crafters inside Macys second floor, just to see if they would help out… They did -at no cost. Now I’m not saying it’s free. But I’ll tell ya one thing… Patricia & Juana were extremely accommodating and professional and also gave me- much appreciated information about their META glasses my next pair ✅ I’ll definitely stop by again. Thanks ladies. They didn’t want a pic…☹️😃 All good guys these ladies are amazing 🤩💪😎 - Alfred Quino aka. The Soberboss

My experience at LenCrafters in the Jersey City mall was great. Tiana was absolutely sooo helpful and patient with me in picking out frames and ultimately helping choose great frames. I would definitely travel from Manhattan to Jersey to receive that level of customer service!

Went on Saturday to purchase a pair of purple Versace glasses and add new lens to an old Gucci frame with my mom and I had a positive experience. I hope John reads this review because he was really great. He’s very kind and he’s someone who cares about the customers well being. I also appreciate how he was able to explain the costs of the glasses and tell us what would come with the glasses if we choose to a more premium route which I did. I honestly love my glasses. Anyone who is looking for a positive experience I would ask for John and his work hours because you honestly won’t regret it. He’s great at what he does and I’m happy with my purchase.

I had a fantastic experience at this LensCrafters location, all thanks to Tiana Baker. Choosing frames for progressive lenses can be a bit overwhelming, but Tiana made the entire process seamless. She has an incredible eye for style and helped me find the perfect pair that fits comfortably and looks great. Her expertise and patient, professional demeanor really stood out. If you’re looking for outstanding service and someone who truly knows their stuff, I highly recommend asking for Tiana!