Lenscrafters at Macys

had such an amazing experience at my eye exam! Dr. Patel was incredibly sweet, patient, and thorough—he took the time to explain everything in a way that made me feel completely comfortable and cared for. You can tell he genuinely wants the best for his patients. The staff was just as wonderful. They truly went above and beyond to help me find the exact glasses I had in mind, paying attention to every little detail and making sure I was 100% happy with my choice. I never felt rushed, and their kindness made the whole process so enjoyable. Highly recommend if you’re looking for a place that combines professionalism with a genuinely warm, welcoming atmosphere!

Dr. Patel was notably kind and thorough, providing in depth information about my eye health every step of the exam. I appreciated his clarity and transparency, as well as the time he spent to genuinely connect with me as a patient. I left feeling well taken care of. The staff that assisted me in choosing glasses and checking out were also very friendly, professional, and helpful. They made my day brighter when I could have left feeling down about my current eye health. Thanks to those gentleman!

Great location & so convenient. Dr wasn’t there today but manger was able to inform me to make an appointment. Offered me free cleaning is how he got me. Thank you Tamir he was the best at store. I hope he will be there to help me pick new frames.

I went in for the help recently. I had a cater act done and I needed help with getting a clear onto my glasses. The owner was so fantastic. Solved the problem and was all about helping. Also a beautiful store. I highly recommended this store.

The salespeople and optometrists at all the stores I’ve been to are great. However, I will no longer ever buy frames from LensCrafters due to the lack of quality of materials. I spend hundreds on glasses normally buying 2 pair of designer eyeglasses and one pair of Arnette or some other off brand.The off brands lasts longer. I purchased 3 pair of Pradas and 1 pair of Gucci. The Pradas that say made in Italy still have the name on the side. The Prada without faded completely on one side and is in process of fading on the other. Then I have another pair where part of the name and all of the black wore off. I was told it’s my hair products or from oily skin or sweating. How is that possible? As you can see only one pair did that so wouldn’t they all do that? Buyer beware? Prada frames are expensive but they’re not all created equally. I will stick with my Gucci and Tom Fords, even the Arnette Brand is better. I never received a resolution from my problem with my first pair of Prada glasses and now this’s pair is a joke. Once they get your money, they don’t care.