Lenscrafters Optique

Best experience. From being able to schedule online, to minimal waiting time once arriving to the appointment and hassle free process ordering frames right after seeing the doctor. From front desk staff, doctor and staff assisting with the frame order just great experience. I had a lot of questions and everyone was pleasant and informative. Highly recommend this location.

I’ve been a patient for many years. Dr. Ilya Ginzburg and his associate Lisa have always taken care of me; both provide excellent service—especially Lisa, who has always helped me get the best benefits and choose the right glasses. I highly recommend them.

My whole entire family gets their glasses and contacts here, and we all absolutely love this place. The staff is friendly, patient, and very helpful, and they really take the time to make sure you’re comfortable and happy with your choice. The selection of glasses is great, and the process for contacts is easy and smooth. We’ve always had a great experience, and the quality and service keep us coming back. Highly recommend to anyone looking for glasses or contacts!

We had such a great experience at the LensCrafters in Hialeah! From the doctor to the front desk staff, everyone was kind, patient, and professional. Carlos and Cassandra were amazing. always looking for ways to save us money and making sure we got the best deals without sacrificing quality. They made the entire process easy and stress-free for our whole family. The doctor was thorough and took the time to explain everything, and we left feeling confident, happy, and well taken care of. Highly recommend this location! 👓✨

After being a long-time customer at American Best and Visionworks, I decided to try LensCrafters at Westland Mall in Hialeah. The experience was remarkable. It was as if I had upgraded to first class. The exceptional customer service provided by Mr. Carlos was truly impressive. I contacted the store for information, and after a brief conversation, I felt confident that he would take care of me. His communication was precise and professional. At the store, Mr. Carlos was incredibly friendly, welcoming, professional, and highly knowledgeable about the products and processes. The doctor was also exceptional, displaying a professional demeanor and providing an eye exam that was unlike any I had experienced before. My contact fitting met and exceeded my expectations. Mr. Carlos, I would like to express my sincere gratitude for your outstanding customer service. I am delighted that I decided to change my optical provider. Your attention to detail and personalized approach made me feel like a valued customer. The overall service and experience were truly remarkable.