Les A Shipley OD

I’ve been a patient at this office for eight years, and they have never faltered. From the moment you walk in, you’re greeted by an amazing front desk staff who are friendly and highly knowledgeable about any administrative questions you may have. The eye exams are quick and easy, yet incredibly thorough. Both Dr. Les Shipley and Margot Shipley take the time to explain everything as they diagnose, which makes the experience even better. My prescription is always spot-on, and they consistently ensure I receive my glasses in a timely manner. 10/10 experience from start to finish!

I have very high standards when it comes to customer service / hospitality, and this is honestly the only eye doctor I’ll go to. The atmosphere is welcoming, clean, comfortable, positive, and relaxing from the moment you walk in. The staff is unbelievably friendly and makes you feel genuinely valued and comfortable. The doctor is extremely knowledgeable and takes the time to explain everything step-by-step, making sure you fully understand your vision and the best path to getting the best results possible. You can truly tell their main focus is helping people and making every patient feel cared for. Highly recommend.

Great doctor! Awesome equipments and friendly staff. However, after 4 years going there, they turned me down this year. They told me Dr Shipley is dialing down his practice - or something along these lines. Although I understand it, I can’t help but feeling frustrated about it. It makes more sense to turn down new patients. Anyway, wishing him a happy retirement.

Heads up—not trans friendly. If you want your name and pronouns respected don't go here. Also Les Shipley made creepy comments about me, my mother, and my sister's appearance. But he knows his stuff, and his daughter is chill. Staff can be high strung, but mostly helpful. On the plus, Les Shipley gave me a specialized test for free when I found out I had a visual disorder that was making me go blind. I'll always remember that.

Margot is Magic! For the first time in I don't know how many years, she got my prescription so well dialed in that I can actually see the moon and the stars clearly, with pinpoint accuracy! Hello Mr Moon! I have astigmatisms and near sightedness, etc, and Margot very patiently worked with me, "one or two" over and over, reminded me to blink, to move my head around, and step by step we tweaked my not even one year old "close to good" prescription into one I hope I always can do as well with! And she is also super nice and patient with this old Autistic man, explaining things as she went. 5 stars for the Eye check and nice folks on front desk.. What is NOT 5 stars? What was NOT ideal?.... Major error on one pair of glasses by the Optical filler, and missed by the front desk inspection, the bifocal split was off by a huge amount (a cm?), per the picture shown. Limited selection on frames, no "cool chunky mens" frames at all! Very utilitarian, so much so that I kept my 2 old frames to be filled instead of getting a new "mostly free" VSP frame because they were not as cool as what I had! I wish they had a catalog, or other options, but not were offered to me. Dr Shipley the dad could NOT keep his mask over his nose on both occasions I saw him at the front desk with his staff, even after 2 years, one would expect proper mask use. You can buy extra metal nose clips, better masks that fit, etc, so I was disappointed to see a medical professional so lacksadaisical. As I am boosted and was wearing an N95, plus stayed FAR away from his exposed nose, I am sure I am fine, but was disappointing.