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Home › Iowa › West Des Moines › Lock Family Eye Care
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Optical shop Eye doctor ● Closed now Details not recently confirmed Exams & optical on site

Lock Family Eye Care

101 Jordan Creek Pkwy Ste 12190, West Des Moines, IA 50266-8128

About

Located at 101 Jordan Creek Pkwy Ste 12190 in West Des Moines, IA, Lock Family Eye Care is an eye doctor and optical shop serving the West Des Moines area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Davis Vision and Superior Vision are among the 3 vision plans accepted. Doctors at this practice include Jenessa Lock, OD and Michael Lock, OD. Walk-in visits are welcome. Call (515) 267-1312 to confirm hours and coverage before you visit.

Listing type
Optical · Optometrist
Address
101 Jordan Creek Pkwy Ste 12190
West Des Moines, IA 50266-8128
Get Directions
Phone
(515) 267-1312
Languages spoken
English, Spanish
Walk-ins
Accepted

Insurance accepted

✓ Davis Vision ✓ Superior Vision ✓ Superior Select
Self-reported by the practice. These details have not been confirmed yet. Vision plans and medical plans are billed differently — call ahead to confirm which side of your coverage applies to your visit.

Services offered

✓ Comprehensive eye exam
✓ Glasses & frames
✓ Contact lens fitting
✓ Sports & safety eyewear

Services not listed are not offered at this location.

Frame brands carried

This is a clinical practice with no retail optical. Your prescription can be filled at any optical shop — see shops in West Des Moines.

On the map

Hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 11:30 AM – 4:00 PM

Currently closed. Times shown in America/Chicago. Holiday hours may differ.

Doctors at this practice

JL
Jenessa Lock, OD
Optometrist
Female Speaks English, Spanish
Licence 02378 (IA) NPI 1093895781
ML
Michael Lock, OD
Optometrist
Male Speaks English
Licence 02379 (IA) NPI 1649350331

Reviews on Google 261

4.9
Based on 261 Google reviews
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Destiny Mestas
Destiny Mestas 6 months ago

There aren’t enough words to say how much I appreciate that this eye care center took the time to check out a relatively minor eye issue and thoroughly explain what symptoms I need to look for and if it does occur again, what thresholds Ito then call them at. Honestly they deserve a 5.0 for their overall rating.

Brittany Garrison
Brittany Garrison a year ago

Our pediatrician recommended we get our child set up for an eye exam due to some concern’s. Dr. Lock and the whole team were extremely kind, caring and knowledgeable. After reading a few reviews, I made the decision to call their office. They had appointment availability the same week I called. Dr. Lock did a very thorough exam and found that our son will need glasses. He explained everything to our son and was very encouraging about how wearing glasses will help him.

Michael Edwards
Michael Edwards a year ago

Me and my family moved from Houston and this was the first eye doctor that we went to they are friendly pleasant and nice. They're always accommodating and willing to go the extra mile. Me and my family were a little sad that one of the receptionist is not at that location anymore. But DJ is always a big help whenever we go in he's always attentive to our needs and gives his professional opinion. That we value.

Kristi K
Kristi K a year ago

After referring us to a local Ophthalmologist group for our young daughter’s high eye pressures, the Ophthalmologist we saw evaluated her and then sent us back to Lock for continued monitoring. The Lock practice is currently keeping an eye on our young daughter’s eye pressures, routinely testing her to make sure that we don’t need more serious intervention. In addition, I recently had an eye exam and prescription update with Dr. Jenessa Lock. She was so intent on getting me the best prescription possible and was extremely thorough. She made me feel like a friend more than a patient. Both Lock doctors have earned our family’s trust and we will continue to support them and let our friends know of the outstanding care we continue to receive here.

justin williams
justin williams 2 years ago

Getting an appointment was very very easy and the check in process was a breeze. The staff were extremely kind and hospitable and welcoming. Dr. Lock took the time to explain everything that was going on with my eyes and what I could expect in the future. She was so encouraging and explained things in a way that I could understand them. This was a wonderful experience.

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Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.

EyecareSearch is a directory service. We do not provide medical advice, verify clinical outcomes, or guarantee insurance coverage. Plan participation is self-reported by each practice — always confirm benefits directly with your plan and the practice before your visit.