Terrible customer service. Took my daughter to get an eye exam and order glasses. Once my daughter started wearing the glasses she started having headaches. We thought she needed to just adjust to them. After 2 months of not feeling better we took her to another place. They gave her a different prescription for glasses and said the glasses she was currently wearing did not match the written prescription from Walmart. We then went back to Walmart to ask for a new pair of glasses with the correct prescription and the optometrist said her prescription was correct and he would not charge them. She has since been wearing her new prescription glasses and no longer has headaches and can see correctly! Very disappointed in the way the optometrist handled the situation. Money totally wasted!!!
About
Lone Star Vision Associates is an eye doctor and optical shop in Schertz, Texas, located at 6102 Fm 3009. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include contact lenses. The practice is in network with 7 vision plans, including Superior Vision. Care is provided by Sundip Patel, OD. Walk-ins are accepted. Call (210) 651-0955 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
6102 Fm 3009
Schertz, TX 78154-3205
Get Directions - Phone
- (210) 651-0955
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 26
Jamie is very helpful and guided me through every step. Every question I had , she gave me answers to best fit my needs. I will continue to recommend her for as long as she’s here! Jamie will not only exceed your expectations, but also make sure you are leaving with a big smile on your face!! The staff are so welcoming and attentive.
I've been coming here for years, probably at least 12 years now and service is always the same, great, friendly and always time efficient. Especially Jamie, she is always smiling and friendly, she treats me like family, along with everyone else that walks into the vision center. 10/10 would recommend 👌🏼
Elva and Jamie were very informative and helpful at picking out frames. Explained everything in detail and didn't mind repeating something over. Great selection of frames to choose from. I picked up my new glasses and am very happy.
Super friendly and helpful staff. Great selection of frames and quick turn time on lenses. Elva has been helping us every year that we go in, she is very helpful.
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