Lower East Side Health Cent

I read the reviews and the negative ones were far from the truth. The 2 front desk receptionists were so very nice. My wait time was less than 30 minutes and that included me filling out paperwork. The Dr.'s assistant was thorough with taking my vitals and asking me health questions. I'm sorry I can't remember their names. Once my vitals were taken, my wait time to see Dr. Isabella O'neill was about 10 minutes. She was the kindest and most pleasant of all of my prior FNP-BC I've ever encountered. My visit here exceeded my expectation so much that I plan on switching from my current PCP location to CHN Lower East Side.

This place was a godsend for me. Honestly, I don't understand why the bad reviews. Will you wait a while? Probably but guess what? The doctor takes his time with you and is thorough and won't just mindlessly prescribe you some pharmaceuticals and get you out of his way. He's not afraid to order labs just to make sure everything is okay. Most practitioners will barely spend 10 minutes with you if that. I've gotten very thorough care here. I don't mind waiting at all. I always block out at least 3 hours for my medical appointments. No matter where I go. This gives me time to prepare. Get there and stay for a blood tests or whatever other exams they may order. They do a really good job despite being a very busy clinic and I've been to other clinics even within the same network and this one stands out as a shining star. The staff is very nice, especially if you are nice to them. Also, there is always a 15-minute leeway so The review that says that they cancel if you're 5 minutes late is untrue. Just don't get there past 15 minutes late. You get all your laps very quickly and the doctor does call if there's something abnormal but otherwise they don't call which is normal everywhere. These guys work very hard and very long hours and we are very lucky to have people like that. Dr. Davis is literally a shining example of what physicians should strive for. He is an old school physician that is very methodical and thorough and he does not cut corners. You would be lucky to see him. I feel very blessed to have this doctor on my team. I love this clinic very much.

I rarely write reviews because "who reads them?" but I discovered a hidden gem. CHN on East Houston is an A+++ center. An incredible physician works there named Dr. Davis--wonderful, kind manner and tons of experience. After reviewing my whole chart, he diagnosed the problem that specialists couldn't find. Treatment given and problem solved; like a miracle. (The center does blood work and EKG's during your visit with same day results. Nice staff also.) Can't find better in this city!

Absolutely the worst place you can get medical care from. They don’t follow up with you on labs if you missed the call. Your scheduled appointment doesn’t matter to them when you’re there only when your 5 minutes late so they can cancel. Absolute zero level of professionalism in regards to communicating longer wait times. They call you numerous times stating one time for your appointment and don’t disclose the error when you get there. If I could give zero stars I would’ve generously given that!

Wow. First time being shocked about how incompetent and rude everybody is here. The PA started using her phone mid conversation, doesn’t know what my (very basic) conditions are, didn’t seem to understand what I’m asking for, appointment was checked in but I still had to wait over 30 minutes. The front desk person was very passive aggressive when talked to. WOW.