LVPG Ophthalmology-Fogelsville

If you're looking for an eye doctor who truly communicates with their patients, I highly recommend Dr. Jessica Ammous. She was professional and welcoming. I really appreciated how she explained everything she was doing; it made the whole visit feel easy and stress-free. Lisa, the tech, was also great! Overall, a very pleasant experience...I’d recommend this practice to anyone.

I worked with Melissa who helped me with my glasses she was very polite she explain all the details of my progressive lens and help me till I was comfortable with my choices..TY Melissa eye 👓 😎 your the best

What a complete waste of my time. Schedulded an appointment for a year exam, showed up and the doctor looked at me like I had ten heads when I asked if I was going to get examined for glasses. Got a sad excuse of an exam, and when asked how I obtain glasses was sent into a small corner room, with a miserable woman. Glasses selection is beyond pathetic and they aren't able to order anything different.

I decided to visit this office since my obgyn is right next door. I went into the office to first verify if they excepted my and insurance and what my copay would be. The young lady at the desk said yes we take you insurance and you pay $25 plus in addition your contact exam. Not only did they take a long time to call me back they insisted I get my eyes dilated. The opt tech did primarily all the work eye doctor just checked the original RX I had and nothing had changed. The visit with him took less than 10 minutes and waited for him for about 1 hours. Now I received a bill in the mail for $325 This bill is an error from the office. I went in for a regular schedule routine eye exam with additional contact prescription. I paid what the insurance required me to $25 plus the additional contact eye exam. I don't know where this medical bill is coming from since the only thing I did was have my eye dilated. Is this $325 for a dilation?? I went to the office they had no idea how to explain this bill to me all they said the insurance didn't pay. I called my insurance and they said all I had to pay for the discount of the $25. This was probably a coding error in the office. I did not have any medical done during my appointment. I had the refraction, confrontations, dilation, auto refraction and eye air pressure. These are all things done in a regular eye exam. Which I know because I've worked for an eye doctor for more than 6 years. This issue needs to be corrected because I am not responsible for this bill.I will no longer be using this office for my routine eye exams. I am beyond disappointed and frustrated. Update when into the office two days and no one again could explain to me the charges. I have yet to hear any response from this office as they were suppose to have billing and the high up take a look.

This place is a complete joke. The staff is incredibly rude. After waiting an excessive amount of time to be called back an ancient staff member did most of the exam. It should be noted that all instruments were filthy. I refused dilation and was given yellow eye drops with zero explanation from the ancient staff member. Not only did these drops cause discomfort they caused a significant amount of post nasal drip. After this poor quality exam I was placed in yet another waiting area with 10 other individuals. Almost all adult patients were complaining about the wait time. I am not at this appointment for a routine exam/contacts/glasses. What a complete waste of time and lack of consideration for working individuals. Be warned, this place sucks! Do not come here if you have an eye issue or expect to be treated well. $40 co pay out the window.