Pretty rude people. I was a patient of theirs for 2 years. Initially, the front desk woman who helped me pick out my glasses was very helpful. Once I received my glasses and discovered it was not the correct prescription, however, attitudes completely changed. When I went back to let them know that I could not see with my glasses on, they were very annoyed and made it seem like it was my fault. I had a new appointment with the optometrist to reevaluate my eyesight, and was ordered a new pair of glasses with this new prescription. AGAIN, it was not the correct prescription. As soon as I put my glasses on at the store, I let them know that my vision was still blurry. The front desk staff seemed borderline enraged. They scheduled another visit, I got a 3rd prescription and before I left, the front desk made sure to let me know in an incredibly annoyed tone that this would be the last time they would "do this for me" ! How is it my fault that I had to have 3 separate appointments with the doctor because they couldn't get my prescription right? They treated this as though they were doing me a favor rather than addressing it as the nuisance for me that it was.
Marina Optometric Center
About
Marina Optometric Center is an eye doctor and optical shop in Monterey, California, located at 700 Cass St Ste 101. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Care is provided by Jennell J Bockenstedt, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (831) 641-7252 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
700 Cass St Ste 101
Ste 101
Monterey, CA 93940
Get Directions - Phone
- (831) 641-7252
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 71
Nice looking place but, some of the staff, not all of them, some are just not nice. Like you being their customer is bothering them, she does not want to give any info if you ask a simple question she makes you feel like your a bad person or offending her or doesn't want to be bothered by the customers. They could care less if a customer is running behind and might be there just before closing. They make sure to close early knowing you driving hours to get there
Dr. Bockenstedt was amazing! First time seeing her and had an overall great experience. All the staff I interacted with, they were all very professional, knowledgeable, and friendly!
I love this place! Everyone's friendly. The ophthalmologist is the best. She always walks in with such a Great vibe, great presents, contagious energy... She's the best.
I was happy with my doctor. She was kind,gentle and knowledgeable. The girls are helpful and very good helping to pick out frames.
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