Marysville Vision Clinic

The people are definitely the driving reason behind Marysville Vision's high ratings. I also appreciate the open lobby/waiting area, lots of natural lighting, and spaced out seating so I always have a place to sit and have personal space. The wait times are never long, the exam is thorough yet efficient, and my prescription has never had issues. The one time I had to return to get my glasses adjusted, it was a quick, easy & friendly walk-in process. They send reminders leading up to the appointment, which is helpful. The turnaround time for glasses was quick. While my glasses this year seemed more expensive, the optician Nicole answered my pricing questions clearly and did not push/upsell when I made a decision that worked with my financial situation (as it should be). When I told her about the frames I envisioned, she understood perfectly and brought over exactly what I wanted. Nicole is always kind, patient, positive, helpful, and puts me at ease in a process where I've had opticians at other clinics act like salespeople and push brands, styles, and colors overriding the needs and wants I verbalized - especially when I just wanted to quietly browse alone. She respects my boundaries as a customer/patient and doesn't hurry me through a process that can be mentally and physically taxing. Chelsey did the initial screening/intake exam. Chelsey was informative, helpful, professional, obviously experienced, and delightful. My appointment was early in the morning so I was still tired and loopy; Chelsey took it in stride and did the screening efficiently with the perfect amount of chuckles along the way. I've always been REALLY sensitive to anything near/around my eyes - especially eye exams - and Chelsey made it a positive, calm experience. Dr. Good does a great job. He patiently listened to my questions, made an effort to get to know me as a person, didn't rush the exam, and also humored my morning brain fog comments and random oversharing tangents. I've been a patient for a few years and plan to stick around.

I had a great experience with Dr.Good but the customer service needs a major improvement! Unfortunately, there was no communication at all. I needed to order my trial contacts and I was told that once it’s finalized by the doctor they will let me know. I have waited for a week and nobody called me . I drove there ,went through a bunch of miscommunication, and, finally, I was able to order them . Usually , it takes from 7-14 days to arrive . It’s been 2 weeks , again, nothing from them . I called and I was told that my order is ready for pick up. Again, why nobody informed me about it?I went there about 2,5 hours later and the clinic was completely closed at 12:30 . Today is exactly 1 month since I saw Dr.Good and I still don’t have my contacts that I really need ! My frustration is beyond my patience . I hope that I will never have to deal with this clinic again .

Marysville vision was a great experience. The office was easy to find the doctor was pleasant and the staff was pleasant. Can’t have any issues with going there. It was an In-N-Out appointment and I went well.

Dr. Cody Good and all of the staff members are a great team. I felt very well taken care of at my recent eye exam with their professionalism and inviting atmosphere. I have been coming to this clinic for several years and was nervous about changing doctors. I’m so happy I gave Dr. Good a chance. He exceeded my expectations. I’m excited to try out my new prescription. I look forward to my future visits at Marysville Vision.

Dr. Good is very knowledgeable and helpful, always answering any questions you may have. Office staff was so helpful, friendly, and ready with a smile. You will not be disappointed with your appointment. They go above and beyond!