Mcminnville Vision Clinic

Great Dr who is willing to take the time to listen to you and the front desk staff where excellent. My daughter and I go there and have been for a while now. No problems for us, we have had correct lenses every time. Yes the prices of the frames can come down but not so much that I would go somewhere else.

Front desk staff is not very helpful. I came in to pick up sample lenses. The person at the check-in desk checked her computer, apparently couldn't find the answer and suggested that I call later. I had to repeatedly ask her to check if the samples were waiting. We had to ask her twice to please just check. She literally spun her chair 180 degrees, opened a cabinet and found them. At first she was unwilling to turn her chair around and just open the cabinet. This is poor customer care. The optician was great. That is the only think that kept me from a 1-star review.

I walk using a walker so the first thing I notice is how heavy or lite the door is and McMinnville Vision Clinics door was lite so kudos for them for being handicap friendly. I walked through their door and into the building. Their shop is really small but there's enough room to sit down comfortably and so I did. I was greeted by the man who works on glasses and I said hi in return. I needed to have a screw tightened in my glasses frame. I took off my glasses and showed him where the screw was loose. He took my glasses in the back room and when he came back with them he said all done and he handed my glasses back to me. I asked how much do I owe you and he said nothing it was just a little screw tightening. I said thank you and left the building. If you find yourself in McMinnville Oregon and need your glasses worked on then stop off at McMinnville Vision Clinic, they'll do you right!

We weren’t very thrilled with our family experience. My glasses weren’t a good prescription, my right lense is blurry. Plus they were shaded so dark I had to keep using my old glasses. The doctor seemed impatient when switching the lenses and I had to tell him which one I could see better in, making me choose toooo quickly, my glasses are terrible. I wouldn’t return. Plus my bill was very high! I never had to pay so much for a cheaply framed glass prescription. I will say the lady that did the pre- tests was wonderful.The front desk staff are nice. My daughter can’t use her glasses either, she had to go to “therapy” that seemed futile. Very time consuming. She said it didn’t help her at all. Very poor experience for our family. We didn’t ever return to this clinic.

If I could give 0 stars, I would. Long story short: Stay Away from this place to save yourself from trouble. This place wasted me about $1000 cash out of my pocket, and I got nothing works from here besides headaches. If you have a little time to read more, here is my story: I moved to McMinnville back in 2020 September, and my contacts lens prescription was about to expire, so I was desperate looking for a doctor to renew it. I called around and found this place has the soonest appointment time available. Then, here starts my nightmare... I walked into the office, handed my old prescription to the doctor, and said it only needed to be renewed with a tiny adjustment on the numbers. After completing the test, he handed me a prescription with entirely different numbers, which I did not believe could be mine. Then he told me to trust him because he is a doctor. Since this doctor looked very experienced(old), I respected him and trusted him as he told me to, and I even ordered a pair of glasses. However, after putting on the glasses, I got sick with headaches and vomiting. I called the doctor, and he told me to wear it longer for my eyes to adapt to this new prescription. I wore for another three days, still sick and couldn't go to work, called the doctor again, made an appointment again, and hoped he could fix the problem. He did not! He said nothing was wrong with the prescription and referred me to a retina doctor to check my retina. I am only 25 years old. I do not believe I have a retina problem, so I did not go. Then I switched to another optometrist, and everything worked perfectly. What's more ridiculous? I got billed $300 three months later for my last visit, which I wished the doctor to fix my prescription, but he did nothing besides referring me to a retina doctor. I tried to argue this bill with the manager, but she was just a totally *nice girl* so I didn't wanna waste my time anymore I just paid it, that's all.