We have had some waits here in the past, but this morning I came in early and was immediately given a full exam, including dilation…my appointment was for 7:40, they called me in around 8, and I was out of there by 8:30 or so. Everything was very quick and smooth…
Medical Center Eye Institute
About
Located at 7400 Louis Pasteur Dr Ste 200 in San Antonio, TX, Medical Center Eye Institute is an eye doctor and optical shop serving the San Antonio area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. VSP, EyeMed, Davis Vision and Superior Vision are among the 11 vision plans accepted. Care is provided by Timithy Dunham, MD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-in visits are welcome. Call (210) 614-3333 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
7400 Louis Pasteur Dr Ste 200
San Antonio, TX 78229-4542
Get Directions - Phone
- (210) 614-3333
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 31
Came in with concerns of fuzzy vision and wanted a detailed examination. Greeted warmly when I first walked in. When called to the back, Ms Samantha was very friendly and explained everything that was happening and going g to happen. 1st time here, so it took a bit longer than expected, but maybe because of being a new patient. Once I saw the Dr, I did not feel rushed out the door, which was nice too.
This practice consistently demonstrates that they don't value their patients' time by wildly overbooking appointments. Each time I have presented for an appointment i have waited 30 minutes to an hour, just to be called back, then waited an additional 30 minutes in the room. The last two times, there were 5-7 people in the lobby and i asked about the wait and was told it would be 30-45 minutes, so I just left and rescheduled. This time I will not be rescheduling. They will not tell you about the ridiculous wait unless you specifically ask. If your office is running close to an hour behind, you owe it to your patients to let them know BEFORE they waste their time driving into their appointment and sit in your waiting room for 30 minutes. I work in healthcare and would never treat a patient like that.
I was scheduled for a 4 PM and promptly seen by a technician. I then waited over an hour in an exam room to be seen by Dr. Dunham. I eventually walked out. My experience was consistent with other reviews here. Dr. Dunham is a kind man but his practice administration needs help. A patient’s time is also valuable and that should be respected.
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