The eye department is great. We’ve been going there for 10+ years and we’re happy. The employees are always helpful. They have fixed my glasses more times than I could count, gave me a spare pair of contacts while I waited for my appt when I was out, and have always been kind. I think the negative reviews are towards Mercy as a company, which is fair, rather than the employees that work there.
Mercyhealth Vision Center-Mall
About
Located at 1010 N Washington St in Janesville, WI, Mercy Hospital is an eye doctor and optical shop serving the Janesville area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. EyeMed, Superior Vision, Aetna Vision and Cigna Vision are among the 10 vision plans accepted. Doctors at this practice include Erin Dunphy, OD and Michelle Mclaughlin, OD. Walk-in visits are welcome. Call (608) 756-7110 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1010 N Washington St
Janesville, WI 53548-1500
Get Directions - Phone
- (608) 756-7110
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 46
This place sucks .. if you routinely like waiting up to an hour and 15 minutes after your scheduled apt time (with no other patients there) ,and waiting days to hear back about medications just to have them stop prescribing something you've been on for 16 years days after you ran out , this is the place for you ! The rude receptionists are an extra treat!
I am very disappointed with their sleep center, and Mercy Health Mall because when they say they’re gonna call you back when they have a chance, the lady at the front desk they do not
Appointment #1: Hey looks like you're a month early, sorry we're gonna have to reschedule. A month later (when I was TOLD to make the 2nd appointment for) Hey once again you were told wrong information and you now have to reschedule AGAIN. SOOOO once again due to you guys not knowing how to do a job correctly I have to get another day off work and take my children out of school just to do an eye exam that is extremely necessary. If I could give zero stars I absolutely would. Definitely looking for a new place to go.
We use the MercyHealth Mall for home medical (oxygen). The staff have consistently been very helpful and have offered great options for Mom's oxygen needs. When we had to unexpectedly switch from another supplier, they had us situated and had our needs met within just a couple hours. Highly recommend.
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