Microsurgical Eye Consultants

I had the same experience as Ray who posted a couple years ago. Wish I had read his review would have saved me a lot of stress and aggravation. I went in for a standard eye exam. Explained clearly when making the appointment and checking in that I had eye Dr. insurance, gave them the info and was there for a standard covered two year exe exam. During the exam the Dr. casually mentioned I had cataracts that were normal for my age and not a problem but did I want him to note it on my chart. Next thing I know I am billed for a very large amount of money. The Dr. seemed great and I would completely understand a minor clerical error causing the issue. Problem happened when I tried to get it corrected. Multiple calls with customer service staff who did not seem trained or knowledgeable. Finally was contacted by the supervisor who was condescending and had to make it my fault. Finally after a stern lecture she changed the code on the billing so it was covered by insurance. If you have eye Dr. insurance like I do make sure they are using the proper code. If it is billed to your health insurance as a health issue as opposed to a standard exam billed to your eye insurance it will cost you a LOT more money.

I have been a patient for over three or four years.I. Would not go to any other surgical center if THEY paid me.I have the utmost respect and faith in all the great people who work there.I do have something to say to management please put out a couple of picnic tables so on there lunches they can sit outsideaway from all the crazy things inside . My name is Chester LeBlanc

This optometrist was my first and last visit. I had been waiting for an hour, which was ridiculous. Surprisingly, they didn’t even examine or dilate my eyes to diagnose my vision problem. I had come there specifically to get to the bottom of it. They easily grabbed insurance, but they didn’t even see me! I don’t recommend anyone here.

Love this place. Great reception staff, doctors, assistants, the works. Top of the line equipment to get the best exam possible. I have been going here for years for my eye appointments and glasses, had to use them for an emergency appointment the other day, they fit me in and took the greatest care possible to make sure that I didn't have any long term effects. I was very happy with the appointment and how it was handled.

Great surgeons. But an abusive scheduling system. We wait well over an hour every single time we go there, which is tough for small kids. That kind of consistency points to a conscience decision by management to maximize profits over patient experience.