Mid County Vision Insights

I scheduled an appointment, gave them my insurance information, only to get to said appointment and them to say they couldn'tverifymy insurance. Very unprofessional, not offering any solution, i walked out and wouldn'trecommendthis place to anyone. (On a side note, this is not my first time here, have used this office for years and never had an issue with insurance verification)

I called ahead to inform them about my insurance and everything seemed fine. I took time off work to attend the appointment. However, when I arrived, I found the clinic completely full. Since there were no more chairs, I had to stand while waiting. To my disappointment, they informed me that they didn’t accept my insurance after I had already made the effort to come and take time off from work. Thanks a lot

The atmosphere was very family oriented. Staff was very professional and customer focused..I had previously took my daughter in law Jenni to see Dr Danny Tran..He was amazing treated her wonderful and was very informative. Then I got an appointment for myself the following week.Dr Tran listens to the patients, he is very educated but also knows how to speak to a patient plainly so you can understand..Not too many Doctors that actually care and love people. Dr Tran was an blessing.

Today I witness a very unpleasant moment with my mother while I was at the doctors waiting for her to be call, the little Asian girl created a very hostile environment to the patient’s there and her coworkers she treated her coworkers like trash. I brought it up to her, but she told mine my own business. I told her I would bring it up to the doctors, but she mentioned that they can’t do nothing to her because she’s related to them so I grab my mother and we took our business elsewhere. I will not do business where people create hostile environments to their patients or their coworkers. But I did love the way one of her coworkers carrier herself with respect kept telling her to please leave her alone that they were patients there. We as a patients felt very embarrassed by the behavior of that short little individual. She should be ashamed of herself. And into the tall girl, my respects towards her I would hire her in a heartbeat.

I had a disappointing visit at Vision Insight, where all the admins struggled with my insurance and asked me to handle it, which I resolved quickly. Frustrated, I'm now referring my family to a different clinic. This experience highlights the need for competent administrative staff. Overall, it was a negative experience. UPDATE: They said my insurance did not pop up. I called my insurance company, who stated that the admins were incorrect. It’s he say/she say- however, feel free to read other reviews with the same issue as me.