Midwest Eye Consultants

The doctor and staff behind the doors were fantastic, zero complaints with them. The office and billing side was a disaster. Paid my balance in full at the time of my appointment and was told they would notify me when my contacts arrived. It’s been months now with zero word on the contacts, but they have called several times to let me know that they forgot to add a mystery charge to my bill and that they need me to come in and pay it. I might consider paying it if they ever call to let me know the contacts arrived. Either way, I won’t be returning here for a new prescription when that time comes.

I have been with Midwest for many years. The new place in Warsaw is wonderful. I'm 78 years old wish they had a higher chair in their waiting room. It's difficult to get up from the low chairs. The staff is always kind and considerate. Dr. Trump is wonderful, trust him completely, I've seen him for many many years. Some of the kindness people to deal with in Warsaw.

Friendly staff, each staff member took the time to explain what was happening and the frame specialist did not act like a sales person. She was patient and also explained the process she was doing. The new building is beautiful!

This was by far the best appointment I have ever experienced! Everyone was so sweet and made me feel very relaxed, and I always get so nervous at dr appts. I would highly recommend this office!!

Very frustrated with my care. The exam and prescription was excellent. It’s unfortunate because the people are very nice. Butttt…. Everything after that has been a disaster. $700 for a pair of glasses (with all the coatings and features) that Walmart had for $250 less (name brand). The $700 pair has only been on my face for a total of 3 weeks over the last 5 months because they simply fall apart!!! no outside influence. Every month I have to take time out of my day, go in and have them put my lenses back in. (I work at a desk) so it’s not due to rough use. They simply fall out of the frames while on my face. Notepads have been replaced 2x already after non use and we’re not even half a year in. Worst eyeglass purchase(overpriced) and worst ongoing care I’ve experienced since I was 10 and got diagnosed as a four eyed nerd. 🤓 P.S. my wife got hers at Walmart (also name brand with all trimmings) and hers haven’t had one issue and was almost half of what I paid at Midwest. Love the people, dislike the service and product.