Modern Eyes at Alafaya

From the phone call to the visit, I experienced nothing but kindness, compassion, and expertise. I came in to see if my eyes were okay from a recent hit to the eye. Jose was a very warm welcome to the establishment and the Dr. was incredibly patient and amiable to describe exactly what she was seeing in my eyes. I’m very grateful and highly recommended this optometrist clinic.

I underwent my eye examination and was meant to acquire glasses. Since I already possessed frames, I opted not to buy new ones, as my insurance would cover the remaining costs. I communicated to them that I could not leave my frames behind, as they are my current glasses and essential for driving. They assured me that my frames were not necessary for the lens production. Days later, I received a call stating that they indeed required the frames. I reminded them of their previous statement, but they maintained that the frames were needed. When I finally provided my frames, they informed me that they no longer accepted my insurance, despite it being covered at the time they processed my insurance. The new staff there are quite unhelpful, although Jose is an exception.

The doctor and staff were very professional. Everyone was so kind and knowledgeable. There was no long. Wait once I checked in for my appointment the process to the clinic was very smooth. This will be my new doctor and I will be back annually! I was very impressed!

Great experience. It was my first eye exam so they made sure I understood the process. didn’t try to upsell me on a tiny prescription and no insurance and instead gave me advice on where to purchase online.

The gentleman in reception is so kind and helpful. A very warm and welcoming clinic from phone appointment to my exam. The doctor answered all my questions taking his time with my exam. My glasses arrived in just a few days as well. Thanks all for a great warm experience!