Neovision Optical

I love the great you're like family vibe that everyone here puts off!!! They have always done a very great job with my eyes and all of my eye care needs. They are very smart and honest as well. They will let you know if the pair of glasses that you're trying on looks funny on your face or not. Absolutely love this about them!! If they have ever explained anything to me that I did not understand, they take the time to re explain until I do!! I have even blown up their phone many times in one week, and not one time did I even get an attitude from the other side of the line. That is another bonus for love!! Nothing but excellent attitudes and very great eye exam procedures!!

I have been going to Neovsion for years now. At my 2025 visit I could tell something was wrong, but couldn't put my finger on it. Went in April of this year and the staff "looks busy" and lost at the same time. Third visit this year, and I am done! From losing my appt - AFTER driving there, to not even seeing my prescription in my chart - WORST thing they did was merge with Evans! Lost a patient here!

Optometrists are great! The quality of their frames and lens are inferior. You can buy high quality lens and frames at big box stores for 1/2 the price.

I came here last week with my kids and the male provider that saw them was great but the receptionist scheduled us too early and they didnt check until after my kids picked glasses to find out insurance wouldn't pay for them because it hasn't been a year so I got to deal with my kids throwing a fit. Now I'm here today and they just told me they are running 40 minutes behind. That's ridiculous and they got rid of their coffee and snack bar so I can't even have that while I wait.

I am extremely disappointed in this business. I was originally quoted 20 for replacement frames as mine broke. The woman who swapped my lenses was fantastic put glasses on they were great. Then I am told at the counter it'll be 120... I was wearing them already. I would've chose to suffer instead. I am not sure I'll be back after this. We live on one income. 100 bucks higher then originally quoted is insane. Went from extremely pleased. To extremely displeased really fast.