Outnumbered by corporate chains, but absolutely unmatched in care! I cannot recommend this practice enough. After years of going to large, commercial optical chains where I felt like just a number on an assembly line, switching to this family-owned practice was a breath of fresh air. From the moment you walk in, you can tell the staff genuinely cares about the community they serve. The front desk team is incredibly welcoming, and the entire atmosphere is warm and professional. Dr. Neuenfeldt took the time to actually sit down, listen to my vision concerns, and explain my scan results without making me feel rushed for a single second. The level of thoroughness during the eye exam was outstanding. To top it off, their optical boutique has a fantastic, curated selection of frames you won’t find at a standard mall store, and the optician and staff were incredibly patient in helping me find the perfect pair for my face shape. If you want top-tier clinical expertise combined with genuine, old-school customer service, look no further. This is exactly how independent healthcare should be!
