Nevada Eye Physicians

I have been here a couple times because Dr Neibaur is so thorough and attentive but this time every single person I was in contact with went above and beyond for me. Starting w/ the girl who called to check on my insurance coverage. She was a gem. Kind patient and happy. Then the guy who did my eye exam before seeing the doctor was AMAZING. He was so so good. Listen to my concerned let me go back and forth between the screens to make sure which one was more clearer. He never rushed me and gave him his very best. Respectful and polite. And of course Dr Neibaur was exceptional. 5 stars everywhere

My experience at NEP was very pleasant. Dr. Orton and Cynthia are very knowledgeable and they make sure the patient is comfortable throughout the entire process. I look forward to seeing them again next year.

First of all I like my Dr. Gassen, but the wait time needs to improve. I got to my appointment 15 min. early, checked in and waited another 45 min. to be called. Once there, it took another hour or more to get completed. I wish I was aware of the fact that it would take over 2 1/2 hrs. To complete my annual appt. I would give my doctor 5 star, staff is always changing and I would give them a 3 star, but the appointment wait time needs to improve or at least tell people that an appointment could take upto 2 hrs or more, so you can plan your day.

I strongly believe the doctors and staff are very knowledgeable. I believe they do good work. My issue is with how busy and rushed they are. Some technicians are friendly while others are not. I received a new prescription for lenses. I couldn't pick it up at checkout and had to go to the optical store to retrieve. The store was packed and had to wait even though i had already checked out. My request is for this office to streamline their services and decrease wait times. Staff need training on basic office social skills.

I am extremely happy with Nevada Eye Physicians! The care I have received has been exceptional and Dr Singh is an exceptional surgeon! The cataract removal in both eyes has been terrific and my eyesight has been restored greatly. I am and will always be indebted to Dr Singh for his excellence in eye surgery. Thank you all so very much!