Northwell Health Eye Institute at Bethpage

My wife and I drive from Brooklyn every year because we feel confident with their caring, professional staff. Receptionists are always very welcoming and helpful and the doctors really leave nothing to chance; we receive a painstaking, thorough examination every time. And they are always patient and happy to answer all questions and concerns. Takes up to two months for an appointment and the wait in the office can be 20 minutes or so, but that is how it seems to be whenever you are receiving the best care. We wouldn’t go anywhere else.

Do not recommend Northwell Health. The Doctors are great but you cannot get in contact with the eye institute practice directly. You get routed to a call center who leaves a message for the practice. If you miss the call (because you are working) they leave a message with the number to the call center. You call back and they leave ANOTHER MESSAGE for the practice to call you back. Northwell is the absolute worst.

Don't go to them if you want to keep your eye sight. My eyes are getting worse After two years and seeing three different doctors at this location. I'm going to call the medical board and make a complaint.

Now I understand why such low reviews. First time I went they did all tests, but 1(field test). They dilated both eyes and found that I had a 30/20 vision. I returned to do the field test a few weeks later. Once the test was done they decided to dilate only the left eye. They obviously found something, but decided not to tell me. They did not dilate the left eye just for fun or because they were bored. In a few weeks I had a 20/20😒. My left eye still sees very blurry. Now I have to go somewhere else.

This people is not responsible There is scheduled an appointment for me and then they canceled it because apparently the doctor has an emergency a week in advance .