Northwest Eye Center

Booked an appt, was called the following morning saying the appt was cancelled. Was then called 5 times in 15 minutes after denying first call on the first ring (was on a business call). Then was told my appt was available and to confirm IMMEDIATELY. Please don’t call somebody 5 times in a row if they don’t answer the first time. Many people have jobs they need to tend to over an appt that was already cancelled. Cannot speak on the service, I’m sure they are great, just unfortunate experience.

First, the clinic is very clean and organized, and the staff are welcoming, kind, and helpful. The doctor was thorough and took his time with me to ensure all my concerns were addressed. I even found a really nice pair of frames here, which was amazing, because I am very picky. Anyway, I think if you need eyecare you should definitely check this place out - I really liked the fact they didn't engage in that hard upselling that most eyeglasses places do. So, when I walked out of here I felt relaxed and happy that I was getting a pretty new pair of glasses!

The "doctor" came late, didn't apologize, and also packed us in a very short time than any other doctor exam I've ever been. And I asked at least 3 times if my insurance cover the contact lens consultation, they said yes, but it turns out it doesn't. That was the reason we came here, but they just said "sorry for misunderstanding" and that was all. I believe people who gave 5 stars are his friends or something.

Dr. Ali was great! After years of going to last-minute-booking optometrist clinics, I was used to the general "routine" exam, mostly performed by office staff, and all the push for unnecessary tests. Dr. Ali was kind, personally examined my eyes, listened to my concerns, and answered all my questions which was super refreshing. Staff got back to me right away with details about my insurance. Great follow-up to make sure I had the right prescription for me. Impressive....can't recommend a better eye doctor!

Dr. Ali and his staff are all very welcoming and listen to you. They don’t rush through the exams. I had seen the previous optometrist at this office for almost 10 years, but Dr. Ali is great as well! Highly recommend him for a personal touch to your exams.