Nyu Caribbean-Amer Hlth

My 73 y/o mom had an appointment today at 11:15 am. She arrived shortly after 10. My mom gave up waiting and left at 1pm without seeing a dentist. No one provided an update or any care. Absolutely appalling.

Absolutely unacceptable. I called Flatbush Family Health Center twice this week to follow up on information from my doctor — once they hung up on me mid-sentence, the other time I was yelled at by a staff member. This level of disrespect and unprofessionalism is disgraceful, especially from a healthcare provider. Avoid if you value basic courtesy.

I had a scheduled appointment, but after waiting for almost an hour I had to leave. Unfortunately I wasn’t able to see the doctor. I understand that delays can happen, but the wait time was too long. The appointment was scheduled a few months ago

If I could leave a 0 I would. First time coming here. Waited 30 minutes before I was called to the front desk for my ID. Then another 30 for someone to call me. So appointment at 9 and not called back till 10. Lady at the front desk with green hair was super rude. Extremely rude. I’ve been to many dentist offices, this was the worst experience. Just pay to go to an actual dentist.

Very unprofessional Office. I saw a doctor there and have yet to receive the medication that she said I need. I called twice and send emails and no response. I was told someone would call me back and nothing.