Oakley #b018

The Associate didn't realize that I plan to visit Matterhorn Glacier Paradise Ski Resort in Zermatt, Switzerland. I wanted to make sure I had the best gear for the mountain course but he didn't take notice of me and just ignored me. After spending nearly 3,000.00 dollars for the month of December. I think a vacation to one of the best resorts in Europe was a good idea but this salesman dropped the ball on a good impression. Perhaps it was the first customer he really related to but you should acknowledge every customer just enough to let them know that you care. So this doesn't get much of a good response! Oakley is a great product but associates sometimes don't realize that every customer has value. A good impression goes a long way. I left the store because I wasn't even noticed and he didn't even say goodbye or thanks for coming! Terrible customer service among the greatest products.

I recently bought a new pair of prescription glasses and a few weeks before new sunglasses. Both Jessicas helped with my glasses. I forget the name of the associate who helped with my sunglasses but all 3 were fantastic. Made the purchase process easy.

Store Manager Jess and associate Fabian provided excellent customer service they answered all of our questions and the service they provided exceeded our expectations.

Jessica was very knowledgeable about sports sunglasses and helped my granddaughter pick out the perfect shades for softball. Thank you Jessica!

Asher was my salesman. He did an amazing job and answered all of my questions. The only downside was Oakley had to sell me the display glasses. Wasn't thrilled about that but I got them. We are from out of state and there isn't an Oakley store near me. Asher was solid!!!!