Oakley #b068

I had an outstanding experience at Oakley thanks to Brendan and Lee. From the moment we arrived, they went above and beyond to make us feel welcome. They were incredibly friendly, not only with me but also with my wife and our newborn baby, which made the whole experience relaxed and enjoyable. They were patient, knowledgeable, and took the time to help me find the perfect pair without ever making me feel rushed. Nothing was too much trouble, and they couldn't do enough to help. Their genuine customer care and attention to detail really stood out and made the experience exceptional. Thank you, Brendan and Lee, for your fantastic service. You're a real credit to Oakley, and I wouldn't hesitate to recommend this store to anyone.

Came into Oakley just to try on some glasses thinking I’d order online later, but Jayden was actually goated 😭 he helped me customize exactly what I wanted and I was able to leave with them same day. Customer service was top tier, I’ll definitely be back if I need anything!

Really liked the store experience. The staff was super friendly and answered all my questions on lense type, VLT and usage. I was able to try out multiple lenses before buying.

I had a frustrating experience previously where my order was completely messed up — there was no update, neither customer serive nor the store staff could locate the order, and they both mention they didn’t have access to the necessary information (which sounds weird??). However, I want to highlight the outstanding service from the new store manager, Corey. On the same day I submitted my complaint, Corey personally reached out to me, took the situation seriously, and handled everything professionally and efficiently. It made a huge difference to feel heard and taken care of. Mistakes can happen, but what really matters is how they are resolved — and Corey did an excellent job. Really appreciate the effort and customer care.

I traveled to this location from 2 hours away since this was the closest location with an optometrist. I made an appointment weeks ago online for optometry specifically. When I got there I was asked if I was sure my appointment was today, their optometrist is not in on Sundays or Mondays. I could reschedule for tomorrow, this would require another 4 hours of driving. I just wanted to get my prescription put in a pair of sunglasses, the website does not allow me to put prescription on certain frames. I left with a sorry try again. My time was wasted, and I still dont have sunglasses.