Oakley #b151

The sales associate was able to assist me right away. I knew what I wanted before arriving. I am satisfied with my purchase. I love the new Oakley Meta Vanguard glasses. It takes excellent videos and pictures while riding my bike. I can also listen to my Spotify play list.

Poor products and customer service. Do not buy from here! Tried to return a pair of glasses that were gifted to me. The glasses were worn once - no damage or scratches when I attempted the return. When I arrived at the store for the return the employee wiped the glasses with a used (dirty cloth). He then let me know that he couldn't return them due to scratches. Keep in mind that I never attempted to wipe the lenses myself - knowing that I may scratch them in the process. They don't know how to care for their product. He shoulda used proper lens cleaning process. I'm now stuck with a pair of glasses that don't fit, too large, and now are scratched from the same employees that sell it.

Buyer Beware! They will not accept returns unless the box is sealed. I recently attempted to return a pair of Meta Glasses that were gifted to me. I wore the glasses 1 time and carefully placed them back in the case - I didn't even wipe the lenses to make sure I did not damage in any way. When I asked for a return in the store, the employee took the glasses and quickly wiped the lenses using a used micro fiber cloth that was sitting on their counter. He then advised me that the return couldnt happen due to minor scratches. I didnt believe that the glasses had scratches since I knew I did not touch the lenses. After closer inspection, I saw that the glasses did have the small scratches. I am convinced that the scratches came from the used micro fiber cloth that was used in the store. I asked them why they didnt use the box of disposable wipes along with proper lenses cleaner solution that was right next to the register.. They didnt really have a good answer.. I dont really want to speculate why the used cloth touched my glasses instead of the fresh disposable lense wipes. Either way, Im stuck with glasses that were scratched in the store by a store employee. After reading some reviews I now realize that a return here is only possible if the glasses are still in the sealed box. I wish they would just tell you upfront that they dont accept returns after opening - it would be the honest move for them. I did everything in my power to ensure scratches would not be a problem and still was stuck with keeping them. I managed to snag some pictures of the cloth they used.. It was the same cloth they use to wipe down the hundreds of floor model glasses.

The associate was so helpful. I went in looking for a backpack I saw online that I couldn’t remember so we went through several until we found the right one. He was so patient and didn’t get visibly annoyed with what I felt was me being very picky and critical of the back packs. We ended up finding the PERFECT one for my work laptop.

Very Disappointing Experience With Oakley Custom Order Online I ordered a custom pair of Oakley Holbrook XXL glasses last week with a specific etched logo, which is clearly shown on my order confirmation. The glasses arrived today with the wrong logo, which is a basic quality control failure—especially for a custom product. Even worse, Oakley is now telling me I have to wait another 7–10 days for a replacement and they refuse to expedite the remake, despite the mistake being 100% theirs. To add to the frustration, I’ve been on hold for over 30 minutes just trying to speak with someone about an issue they caused. There is also no assurance that the replacement will even have the correct logo, which makes the wait feel like a gamble rather than a solution. For a premium brand like Oakley, this level of customer service is unacceptable. If Oakley messes up a custom order, they should prioritize fixing it quickly—not make the customer wait another week or more with no guarantee and long hold times. I expected better from a brand with Oakley’s reputation