If I can't understand the bill, then they are not transparent. I received a bill for an eye exam 9 months ago. Why did they take so long to bill me ? it's conveniently passed the 65 day appeal period. I've only been here twice in two years and I was told the first time I had mild cataracts, but they didn't charge me. Now they feel they could charge me as a medical diagnosis when they didn't before. I'm 71, every eye doctor in the last several years has said I have mild cataracts and none of them have called it a billable medical diagnosis. So why this time. And then Bill me for 9 mo later. Let's be clear: 1. There have been in the past 4 categories of cataract observations beginning with mild all the way to impaired vision. None were listed, none were told to me. 2. There is a grading system for cataracts... They didn't grade my cataracts, and provide me with that information, but they obviously saw them as every other eye doctor has when they dilated my pupils. 9 mo later I get a bill and a notice of a medical diagnosis. Let's explore this theory of a medical diagnosis? I had a doctor look at the cracked skin on the heal of my foot and called it athletes foot without doing a KOH prep at the very least. Not a medical diagnosis and was wrong, and in my opinion no more than telling me I have dandruff, or acne...if so, then I've got friends that all must have a medical degrees. The doctor never did any test that were conclusive or definitive...unless you consider the dialation as the test, which is always done. None of the standard procedures,tests,and transparency was followed or observed and should have been reflected on my invoice. Nothing was written down on the invoice to clarify the charges. but now they want to say 9mo later that a medical diagnosis was made.
