Ophthalmic Consultants Of Long Island

Dr. Rothman seems like a lovely and knowledgeable doctor, but the office staff is completely incompetent. I waited 3 months for an appointment with due to Dr. Rothman's excellent reviews. The next step was to schedule a measuring appointment and surgery, but apparently only one person in the entire place is capable of scheduling this, and she's never in. Took me weeks of calling and leaving messages before I finally was able to track down this person and schedule the measuring appointment (for 11 weeks later), and a surgical date (one week after the measuring appointment). I wait for three more months, and then two days before the appointment, I get a letter from my insurance company saying the doctor was no longer on my plan and to find another doctor. So I called to cancel the appointment and surgery, where they were apparently completely unaware that they no longer took the insurance. At my request, they canceled the measuring appointment but somehow couldn't find a record of the surgery on their schedule at all. (You have to wonder if they are this incompetent with everything or just scheduling.) Then I found a new doctor and called OCLI to have my records sent over, but this could only be done by filling out forms online, which I did. I then followed up by phone (3 times) and email to make sure they were sent. If you call the office, there's a phone prompt sending you to a separate line that no one ever answers, where they assure you they will get back to you in 24-48 hours (they don't). No one in the office is capable of handling records, apparently. The one person I got on the phone said the records are handled by an external service, so the phone prompt is probably "a mistake." How does an office like this even run???? I was initially disappointed that after waiting six months, I'd have to find another doctor, but now I'm thinking maybe I dodged a bullet because these people seem completely incompetent and their communication is Godawful. Dr. Rothman may be great, but if you have an emergency, do you really want to have to fight through this level of incompetence to get help?

I was very patient with this office . The doctors here all give different directions on how to handle a stye in the eye. The receptionist’s are bossy and not kind . If one doctor is treating a patient with a ton of grace and patience and giving different advice on how to heal the stye rapidly and safely , it’s very unsettling fustrating and unnecessarily overwhelming . Instead of my eye healing I had to go back a second time and see Weinstein partner who mumbles when he talks and was insisting on telling me about Weinstein trip to Egypt . I didn’t ask about his vacation . It was not appropriate . He’s not my friend he’s my doctor

Doctor Rothman Rules! The staff at this location always go the extra mile for me and always work their hardest to make sure my eyes are okay. They always manage to find me appointments even when the sched is booked and Dr. Rothman takes the best care of me. He took me on as a new patient during the pandemic when no specialist wanted to see me and worked his hardest to help me. Such a cool dude! 10/10 would recommend

Yesterday , i went there for my regular eye exam after reading and some recommendations and i am not disappointed. They are taking a very good care of patients and following all the social distance guidelines. They sanitizing every thing after each patients appointment, they sanitizing chairs, eye check up machines, lenses almost every thing. My appointment was with Dr. Allison Angelilli, MD, FACS Glaucoma & Laser Cataract Surgeon. She is very down to earth and humble person. She listened to your every detail , family history. After eye exams , she answered all of my questions and explained to me all the concerned issues. I feel very comfortable. All the staff is very helpful and smiling..

I wish the other reviews written here is what I experienced but it wasn’t. My appointment time was 3:30pm and I left at 5:10, an absolute ridiculous amount of time to be at a drs office. I saw Dr. Weinstein who was not a pleasure at all, didn’t even seem like he wanted to be there & was going from exam room to exam room dealing with 3-4 patients at a time. I don’t blame him for that, seems like an office problem scheduling that amount of people at once. I went in for severe eyes burning/dry eye, light sensitivity & headaches & after an eye exam he didn’t find anything— fine I’ll accept that. But when I asked for suggestions on what I can do to limit my burning eyes & address light sensitivity he had a condescending remark and said “well what are you gonna do? you can’t change the light bulbs.” I then asked if there were better eye drops I could use, again another condescending remark “well I’m not going to prescribe you anything” and then proceeded to give me a sample of eye drops but only because I asked. I expressed my disappointment and he said “well you could get a second opinion to hear what you want to hear.” I’m sorry what?? What is it I want to hear? All I wanted was some possible recommendations and he couldn’t even simply do that. Listening & validation goes along way in healthcare. Instead I wasted nearly 2 hours of my life to be talked to like i’m 5 years old & to not get any help whatsoever.