Ophthalmic Consultants Of Long Island Massapequa

It is a very horrible experience wehad . My husband needed a catract surgery . He has two insurances but still like other patients they asked for the paymeny upfront . They gave misinformation by saying you have to pay first and than you will be reimbursed by the insurance, Which was lie . They never completed the paper work and finally after having two insurances we ende up paying substantial amount . It is like a factory . The office staff is rude and inefficient . Particularly the surgical coordianror and the supervisor both are rude and not at all helpful. No woder the good doctors are leaviung the practice . Dr Hummel Dr Seigel and Dr Yau they all were very good . Management needs to have second look . Medical services is not only a money making business . It is to help the patient and guide them properly when the patient is in need . I would not like to go again to the same place or same facility . I will follow the doctors who are good at their offices . Be aware of their practice.

I saw an Asian doctor who did me and my wife our annual check up on our eyes. No complain about the doctor, who is no longer with them. But the administration is ridiculously ill trained and don’t follow any norms. The way they demand the advanced payments before the service was rendered, was unusual but we just moved in the area so we paid all the copayments etc. in advance. At the office we specifically asked for eye exams without any test for refraction(glasses). And they didn’t do any test for it either. Both of us are 100% covered by our union for glasses. That time I went to a vision test store for that job. OCLA people collected all the money from my two insurance companies as per their contract with them. But from last November harassing me for some extra money for the job they didn’t do. They don’t answer or attend the phone so I left the message that they should look at my file and correct the mistake. They did not do any corrections and kept on sending the bill repeatedly. I keep on calling them, they don’t answer. I push no 7 as they asked so they can call me back. But there is no call back. Please be aware of this kind of company who tries to extract extra money which they don’t deserve.

My doctor recently retired, and a different Asian doctor took over. She is the nicest and most respectful doctor I have ever met. I have gone to her once before. The staff is very helpful, and the doctor appears to be very knowledgeable. I feel comfortable going here.

Dr bacotti is great love him. but did not like the treatment I received this morning from the woman at the front desk. Unfriendly with a real attitude. She got my copayment wrong then tells me I owe money from 2018 and I said I’d like to call billing to check on it first and she had the nerve to tell me that I can’t see the Dr without paying! For $25!! In my job I would never talk to people that disgusting!! How about a smile?!! Rude

Dr. Sable did my cataract surgery back in late April and early May. He's fantastic. I've also seen Dr. Malik at the Woodbury office for laser surgery to repair holes in my retina. I have no complaints with either of these doctors. It's the OCLI billing department that I have a problem with. They made me pay the whole cost up front for my cataract surgery, even when they put it through the insurance. I called my insurance provider and they told me they'd (the insurance) actually paid something for it. I never received any money back from OCLI. I'd spoken to them on the phone several times and they told me they were taking care of it, but to this day it hasn't been resolved. I don't know what goes on over there but it smacks of incompetence. Again, the doctors I've seen are great...I've also seen Dr. Weinstein (at the Bethpage office) for over 40 years but I think I'm going to be shopping for a new practice for next year. I don't want to deal with the incompetence of their billing department anymore.