Optical Concepts

May 4th 2026 230pm Today I experienced with my mother True customer Service .This our second visit we were met with genuine smiles and intention.Susan and Sarah were so poised and polite and Susan remembered our selection from a previous visit.Which was so refreshing and inviting .That recognition was so heartwarming soon after the optician Dr.Pham came out to do the final measurements for my mothers Glasses. His Energy was perfectly matched by the receptionist he was so kind and charming and extremely well groomed and dressed .Such a wonderful surprise and greatly appreciated. 5 star 🌟 experience that helped for us to decided to Exclusively do all of our future eye exams and eyeglass fashion to this well managed shop Awesome Day Thank you so much !

I have been a patient of Dr. Pham for over 10 years. I was unable to wear contact lenses until I came to Dr. Pham. He took excellent care of my eyes and did not stop until I could see. You can tell he really cares about his patients and enjoys what he does. I trust Dr. Pham not only with my eyes but also with the eyes of my family. He is the only doctor I trust with our eyes. Thank you Dr. Pham.

I want to post these bc I see they haven't been updating their Google Profile lately so here you go for anyone new wondering how the business looks within 🤳📸 My honest review: Been a patient of Dr. Pham for a few years now and he has been able to help me improve my vision overall. He explains to me my situation regarding my eyes and gives me a solution as to how I can improve them. You ask and he will give you a solid answer, not just a three word answer, he explains it to you in a way you're able to comprehend your issue. Great communication with patients in my experience. As for the staff, they're great, they're always with a good attitude and smile towards one. They will help you get set for your next visit or things you need to do to move forward. Overall a great eye Doctor for the community. 👏 Pay him a visit, you won't regret it.

The physician here is great my children and I have seen him for our routine check ups. Today I was very disappointed when I called to schedule and check up because I was having issues with my vision, Normally I do not have issues with my vision but today it caused concern to the point of me calling to make appointment just to be told by the receptionist to try "over the counter drops" instead. This lack of professionalism and patient care is the reason I will not be coming back to this office. She continued on to state that they do not see patients with the vision insurance other than the 1 annual visit. The saddest part of the entire thing is I changed plans in June so it would of actually been covered but I let her speak and advise me what she thought was correct. I hope in the future they train the "receptionist" to do better by the patients. Again great doctor horrible staff.

I have been going here for years. The Dr is absolutely amazing. He is very intelligent and knowledgeable, takes his time explaining and is very thorough. The prices are amazing if you don’t have insurance and the specialists in the office are so polite, caring and respectful. I will continue to only come here until the Dr retires. Best place hands down in Arlington