Absolutely terrible experience. My appointment was for 8:30am. I was told that Dr. Sharma usually rolls in around 9😳. I didn’t leave the office until after 10 am. I was the first scheduled appointment of the day. Several people were taken back before me.I made the appointment to have my broken glasses fixed, but they said I was due for an eye exam as well. I have been there before and gotten glasses there. Once I did make it back for my yearly eye exam, Dr. Sharma welcomed me aboard 😳 when I am an already established patient. When he said he was going to put drops in my eyes to dilate them, I refused the drops, just as I have in the past. I had never seen him before, only his associates , and they never had a problem with me refusing to put toxins in my eyes. When I told him I wasn’t going to have the drops, he then told me he could no longer see me as a patient there. I also agreed to not come back. He is very charismatic, cocky and arrogant all at the same time., I was ready to walk out because I had another appointment at 11 am that I needed to get to. He stated- Is there a problem? I said yes, I had the first appointment this morning at 8:30 and still haven’t been seen. He replied that they are extremely busy on Friday’s. Mind you, he saw several patients before me. I would not recommend his practice to anyone. He seems to be all about the money and not patient care. No wonder his ratings are embarrassingly low.
About
Located at 12657 Seneca Rd in Irving, NY, Optics Fashion Eyewear is an eye doctor and optical shop serving the Irving area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. Superior Vision is among the 4 vision plans accepted. Care is provided by Vishal Sharma, MD. Walk-in visits are welcome. Call (716) 934-3300 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
12657 Seneca Rd
Irving, NY 14081-9707
Get Directions - Phone
- (716) 934-3300
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 15
New patient appointment today, everyone was kind and pleasant!! Very little wait time. Office was clean and nice. I saw the reviews about rude employees. I did not have that experience. Maybe they re-staffed?
This place is an absolute mess. Just canceled my wife's and my appointment. This was a second chance to This place a couple years ago as a new customer they never ordered my glasses. Messed up my contact order also shocked they are still in business. Looking at the reviews you need to regroup refocus and decide if you want to remain in business
My father and I have both been going here for a few months and the receptionists are the reason we’re finding another eye doctor. The nurse Katie is phenomenal and so are both eye doctors. But the receptionist are snippy, rude and they don’t want to help you take care of things that are needed. Definitely do not recommend.
Exceptional care and service! Dr Sharma perfumed my cataract surgeries and later eyelid procedures. He and his staff were extremely attentive and available for any questions I had. The results of all procedures were awesome! Highly recommend - several friends have has similar experiences - don’t hesitate to see Dr Vishal Sharma!!!
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