Optique

Waited two weeks for glasses had to call myself to see if they were in. When the man adjusted them it seemed to bend and break part of the frame and they still did not fit properly. When I got home I gave them a slight bend to try to get them to fit my face properly they snapped right in half after having them for not even one hour. Called back to order another pair immediately and that has now taken over two weeks. Get glasses anywhere but here. I won’t be going back.

Our families favorite place to go. Marie and Bob are fabulous and let me tell you they will make sure your glasses actually fit your face and really do care. Thanks again for everything over the years. Can't wait to pick up my new glasses later. Ps Cooper momma

I booked an appointment with this office. I had been there before so they had all of my information including being in a wheelchair and the Dr. walked by me several times yesterday as we sat and waited for 40 minutes for him to tell me he can not give me a good eye exam unless I can get out of the chair. And to top it all off the night before my appointment they send me a text message telling me I need to pay a $20.00 Insurance Processing Fee (see photo) I think that is very illegal. I am on disability and only get paid once a month.

In the middle of a very bad day, my glasses broke. I was unable to go in myself, but husband went in hoping they were fixable. A lovely lady said 'no problem, 10 minutes' and proceeded to fix them. No fee at all. We were both shocked - we find people can be grumpy lately and this wasn't the case at all. Just good service with a smile - old school. Thank you!

The glasses I received were not the ones i expected. The lenses were polished when i asked them to be opaque. Now i see constant light reflection from my peripheral vision. The arms and temples are made out of cheap stainless steel when i thought the entire frames were made out of memory titanium. I’ll have to use them as a cheap backup and order the right ones online. It’s just a bummer being out 500$ for sub par glasses. 😢😭😢 Update: so two months later and i am still not satisfied. The lenses were fixed and made opaque but the glasses still don’t fit right even after being adjusted twice! The frames are lopsided and constantly slipping off my face. The coating on the frames are really cheap and already have 3 deep scratches on them. I had my old frames for 6 years and never got a single scratch on them. It’s been two weeks since i got these glasses back and they are already trashed and ruined. This has easily been the absolute worst shopping experience of my entire life. This whole ordeal has occupied my thoughts every day for the last 2 months. Buying glasses should not be such a harrowing experience. I have been wearing glasses since i was 8 years old and i have never run into issues with glasses like i have from this place. If i were you i would just go to pearl vision or something.