Overland Optical Family Eye Care

I will definitely recommend this place to anyone who needs a new eye care doctor! Everyone in the office is so pleasant and welcoming! Julie at the front desk kindly welcomed me in with a smile. Sara was my technician, and I can't say enough about how kind and professional she is! She had me smiling and laughing throughout the exam and helped calm my nerves, as I get anxious about anything getting near my eyes. I felt very comfortable the whole time she was going through all of the tests. She answered all my questions and was very knowledgeable about optometry. I saw Dr. Selle, and she was so kind and very thorough. I truly appreciated how she paid attention to detail and did a thorough exam. She also made me feel very at ease throughout the exam. Once we were done, Erin walked me up front and checked me out. The office environment was very laid-back, and everyone there felt more like family than just co-workers. You don't often find good clinics like this place where everyone works well with one another. I will definitely be coming back here for years to come for all of my eye care needs!

I was very impressed with this office. From the moment i stepped through the door, i was acknowleged & greeted warmly & professionally. The physical place was clean, orderly & had a good flow to it. The technition was friendly, very pleasant, & professional; providing clear instructions for the preliminary tests. The Optician was very professional, willing & able to answer questions & share information. The check out clerk was very proficient & helpful in aetting up next steps. It was an overall pleasant experience I wpuld highly reccomend tjis office.

I had an amazing experience at Overland Optical in St Charles. I needed a pair of glasses in just a few days for a pool tournament due to a recent eye surgery. The doctor and the staff worked very hard to understand my needs and make the glasses I needed in the time frame necessary. They really cared about me and my needs. The doctor went above and beyond to first offer to help me right away and then to find the perfect pair of glasses. Everyone was so fantastic!

I visited for the first time today and had An eye eye exam and Body pair of glasses. I loved being able to do most of the paperwork at home before my visit, and even trying on your glasses digitally on their website and being able to pick out some frames before I arrived. I ended up purchasing one of the frames I tried on virtually. They also used a VR headset during the exam, which was pretty cool. With Insurance, my glasses were half price And I love The frames I chose. I would definitely recommend this place to anyone!

My disabled grandmother called and asked about accommodations for simply a door being opened for her that was closest to the handicapped ramp. She was met with attitude by the woman on the phone and was told that it was too much they were too busy to open the door for her and there would MAYBE be a chance that someone could open it up for her in the late afternoon but they were just simply too busy to open the door. I myself work at a store that has a lot of older clientele and we make any accommodation we can to help them feel comfortable especially something that simple, shame on you overland optical. You lost a customer out of her and I forsure will never recommend a company that is too busy to lend a helping hand to their less abled customers.