Payson Eye Care Center

As for the eye exam, it went well. The Dr. was thorough. The problem I had was with the staff. Not that they are not nice, but I went in two times to have my glasses looked at. I could not see out of one of the lenses. Their solution was that "I" did not choose the most expensive lenses, and that the fit wasn't proper. So, an adjustment was made to the fit. After 3 months, I went back. Same outcome. I asked if I could have my eyes re-examined and the reply was that I had to pay for another exam. Without insurance I have a very expensive pair of glasses that I cannot see out of. In my mind, the customer is right. I was telling the truth when I said I couldn't see out of the glasses. So, I won't be returning. Disappointed.

Friendly staff and I was impressed with the Dr. I was concerned about a stye underneath my eye lid, and they were able to get me in within 2 days.

Beyond dissatisfied with this place. Exams, way too expensive glasses way too expensive. While I was in the exam, the doctor asked if I was getting a contact exam with it as well. I asked him how much it would cost. He said $30 then I go to pay turns out that was a complete lie and it was like $60 or $65 or something. that was lie 1. Then I was told that the prescription for my contacts was going to be $100 for six months worth. Turns out that was a lie it’s $180. The glasses I got I ended up doing Better frames and got the scratch resistant and glare reduction Which bumped up the price. That being said the eye exam for glasses My pair of glasses and the Which I was lied to about about the price Cost me 580 in total. I could have ended up taking a cab to pheonix Gone to America’s best Had the exact same pair of glasses and exams And it would’ve been less than half the price and I would’ve Got A second cheap pair as a back . I will say the people working there are friendly. But I can’t even believe they With what they charge people. Especially because I can’t be the only person they lie too Flat out. Telling your customer Things are this price and then when they It magically is double the price is Insane and terrible business practice. I do not recommend

Such a wonderful experience! Every one was very kind and happy and amazing at what they do! Felt very welcome and very pleased with how they handled my mom's eyeglass needs and even fixed her old glasses while she waits for her new ones! Awesome team!

For the last 6 months I have been trying to get my lens replaced. I live an 1 hour and 15 min one way from the store. The lens cutter every single time is not there. I go in on the days she is suppose to be there....... but guess who's not there? If I wanted this type of experience I would have just gone to the VA. I will be finding another business that actually wants to take care of their customers.