Pearl Vision Mckinney

I could not be happier with my new glasses! The ordering process was a breeze. If you are on the fence about upgrading your everyday look or replacing an old prescription, I highly recommend this location- Shun was great! He went out of his way to make sure I got what I wanted, He made the whole experience fun and easy! They offer premium quality at an unbeatable price point! I will be taking my whole family soon.

I’ve been buying my lenses and frames from Pearl Vision since 2013. Until recently the customer service and promptness of my glasses was “ok”. Every year it seems like the service got worse and now, it’s flat out awful. The staff is a skeleton crew and some guy named Shaun makes promises but doesn’t deliver. They messed up my glasses big time and I brought them back (1.5 hour drive one way) to be done correctly. Was told the lenses were shipped overnight and I took off of work to (2 hours away) to come and pick up my glasses. Well, guess what, I walk in and I see Shaun and ducks and hides in the back leaving Elsa up front to deal with my disappointment. I will say she was very professional. But I will also say that I will never go back. I got my money back and a copy of my Rx and I’m taking my business elsewhere. Too bad for you Pearl vision because I always bought the expensive glasses. What a shame!

I have been going to Pearle Vision for 4 years now and Shan has been exceptional with helping me and my family pick the right frames and lenses. The service experienced here is unmatched and I’d recommend them to anyone who was looking to get glasses.

Eddie was my hero today. I’d broken my old frames which I liked. fortunately for me the store had the frames in stock so Eddie popped out my old lenses out and quickly put them in the new frames. He also patiently and kindly helped me choose some prescription sunglasses. I highly recommend going to see Eddie. He knew the assignment and delivered ! I was in and out in minutes. Thank you Eddie!

Great place to get glasses. I have been using them for more than eight years now. Kenneth is always very informative in helping me choose a new pair of glasses. They have all the best and popular selection of eyewear. I have been very happy with using Pearle Vision!!