Pearle Vision

I have been using this business for over 4 years. This will be my last year giving them my business. I had and eye appointment with them on early August. They told me two week my glasses will be ready and that they would communicate by calling. 3 weeks later I called to check the status. They told me they had to send them back because not correct. September 8th I called back for status report, the person said they had arrived and said sorry nobody called me to inform me. When you spend a few hundred dollars on glass you expect better customer service. I will not continue to support this company.

I've always had excellent experiences at Pearle Vision! Dr. Ray is so kind, authoritative and friendly. Everyone else I have interacted with here is wonderful as well. I truly appreciate their customer service. I've been to other eye doctors where I always felt like they were trying to upsell me on things and I never feel that way here. I strongly recommend this place if you're looking for an eye doctor in the area!

As others have said, Dr. Ray is very thorough in performing the vision exam. You feel that her observations and responses are completely tailored to you, rather than going through the motions to renew a script. She also gave enough context on contact lens pricing so that I could make an informed decision when I follow through with purchase. It was an added bonus that the staff is friendly and cheerful. Overall, this experience made me feel I got the best value for my annual exam!

Our family had a great experience at Pearle Vision with Dr. Ray, technician Robert, and opticians Parker and Warren. Dr. Ray provided very thorough eye exams and took time to answer all of our questions so we felt well informed. Robert was professional and attentive, and Parker and Warren were fantastic helping my two college-age daughters and me choose glasses that fit our styles. They were patient, knowledgeable, and helpful with pricing and insurance options. We’ll definitely be back for our next annual exam.

The doc was amazing and accommodating.Not too good with names but there was a lady that helped me order my glasses and contacts and she was very pleasant and genuine.She gave me choices and never pushy in making a sale.I had my personal glasses I needed a prescription added to and they accommodated my needs given the vast amounts of glass offers they had.A gentlemen assisted in finding the right pair from the choices I brought in and told which was best and which was oxidized.The concergie was also very warm.Great place to go and get your eyes needs addressed.KUDOS!