Pearle Vision

EDIT: Pearle reached out after this post and replaced the frames at no cost. I know I'll have to be more emphatic in seeing the instance line item in the future. ----- Unfortunately, the second time was not the charm here. In 2024 when I got my glasses, I was told there was a mix-up and I didn't have insurance added at the time of checkout when my frames broke a few months in. Considering replacement frames were about $200 for that pair, I just used my old glasses until it was time to get new ones. The most recent pair took about a month to acquire. I had some issues with seeing in them because of the progressive prescription, and they says to give it some time with adjustment with an eye issue I was getting treated at my opthalmologist. The hinge broke off in less than three months, even though I was very careful to return then to a case and not fall asleep in them. I got told again that there was no insurance, and I'm sure I added the coverage, considering that even with insurance, these were about $800. They wanted nearly $300 just for replacement frames. I like the doc and staff here, so that's what got the two stars. The three are lost on whatever happened with this twice now with insurance not being added to my glasses.

Great experience from the moment I walked in the door! The girls were warm & fun, Dr. Macias is sweet & knowledgeable. Hector has built a great team! I'll definitely be a repeat customer. Cannot say enough great things about my appointment!! ❤️

I had been going to a local practice foe years but appointments were becoming hard to get. I took a chance on Pearle and was glad I did. I was able to get in very quickly. The staff were very helpful. Hector went above and beyond trying to make sure I was able to get the most value for my money. I appreciated how he went the extra mile. I will certainly be back and would recommend this location.

I had a great experience like always. The staff was welcoming and efficient from the moment I arrived. I really appreciated how attentive and professional everyone was, and the office itself was clean and well-organized. Overall, it was a very positive experience, and I would definitely recommend this office to anyone looking for quality eye care.

I bought transition glasses here a year and a half ago. I was not able to read out of them. They refuse to fix the problem. I went to vision works, and they told me the reading part of my glasses was way too low. The pearl vision glasses cost me $1200. I got two pairs for $750. At vision works and I can see perfectly now.