Pearle Vision E Flamingo

I was first of all just happy with the fact that this office is on this side of town. Most eye exam are a 20-30 min drive anywhere. Ita a very nice, efficient office. Staff got both my kiddos in and out with new glasses ordered within an hr. Definitely recommended! They also let me know if for any reason I was near Summerlin or Henderson, I can drop in any location. Thats absolutely convenient.

I came in on a Sunday to pick up my brand new glasses and was told they didn’t have a case for them. Glasses with no case? That seems pretty odd. My options were to either drive to another location to ask for one or come back tomorrow. On top of that, I’m a newlywed and asked to update my name and insurance. Two employees stood in front of me discussing that they didn’t know how to do it while giggling instead of helping. Overall, it was a disappointing experience. No glasses case, no assistance updating my information, and no real solution offered

The doctor was friendly, fast and got right to it. The thing that made me go out of my way to write this lengthy review is because of one specific person. I believe her name was Ashley, she helped my kids choose their glasses was absolutely amazing! She was so patient, kind, and encouraging while letting my kids try on different frames. She made the process fun instead of overwhelming and really took the time to help us find the perfect fit and style. We truly appreciated her help, I've worked in the hotel industry for ten plus years and I know how important it is to any business to have a good first impression. From start to finish, she was perfect. She is definitely an asset to that location, I unfortunately didn't have the best experience at the sunset location in henderson so super grateful that Ashley was able to change my opinion on this place. I will definitely be coming back here for many years!!

This place is definitely so helpful! Tara treated me and my family very nicely, she’s super funny and helpful as well. The staff in general are also very welcoming and friendly.

The entire staff from start to finish was amazing! Everyone was so patient, welcoming, caring and happy to be around. From Brianna (I hope I spelled your name correctly), to Giselle, Brandon, Christopher, Kate, Elizabeth (I hope I got everyone!) everyone was a 10/10!! I cannot rave enough. Make this location your one and only visit. You will not regret it. Update! Went back and got my daughter her glasses and once again, they were as friendly and helpful!! Quick adjustments to a replacement pair and she’s excited about her new pair! Thank you!!