Pediatric Eye Associates And Family Eye Care

This was the absolute worst experience I ever had being at a eyecare place with my two year-old. The doctor was very rude and made smart remarks about my daughter that I did not like, and they upset my daughter when they put the drops in her eyes and told me that I either have to hold her down or they can’t do their job. Dr. Sadeghi should not even be in practice. And the front desk needs to learn customer service because she has no customer service and the sign that they have upfront about being grouchy or rude. I think that applies to their staff more than their customers because they literally set low standards and are terrible. I would not recommend anyone to go to this place.

referred here by our pediatrician after he failed his 1 year screening. the staff is a bit condescending, they expect a lot from 16 month olds, irritated with us because he was crying after they dilated his pupils and were waving things in front of his sensitive eyes?? they also got onto me telling me not to comfort him because he’d turn his head, mind you he’s already crying and shaking his head because he’s tired, his eye hurts because the nurse hit his eye too hard doing the eye drops & probably had a headache from all the lights they were waving in his face… 2 stars only because the ladies in the optical shop were SO pleasant & helpful. but the doctors & front desk staff weren’t

Great eye care doctors and staff. Very friendly and helpful Family Eyecare store as well. I've been going there for at least the past 7 years plus.

Clinic double booked two patients for the same time. They were already behind as I overheard another Dr. talking with the techs. Stress was an all time high for them, and the discourse shared between the doctor and tech especially while the patient was in the room was completely unprofessional. We asked for pricing since we pay out of pocket. We had asked the front desk before, and they couldn't tell us since it depended on the doctor's wishes. Mind you we got there 20 minutes early and we were waiting 10 minutes past the appt time, and they could've asked. Before anything started, we asked the tech and was able to give us that number. Simultaneously, we asked the doctor questions regarding the patient's eye prescription. Attitude and demeanor completely changed, told us we were wasting time asking unrelated questions to the procedure being done. Insinuated there was no point in continuing with the goal of the appointment since we were asking for pricing. We perceived that comment as we couldn't pay or we looked like we couldn't pay which felt a little belittling. Mind you, patient-education comes with the job in the healthcare field and ultimately just felt closed off for asking a question - esp. when you see this doctor once a year. My entire family has been coming here for over 5+ years and we ask for the same doctor every time. This experience was really shocking to see since it has never happened before. Definitely left a bitter taste. ** Additionally, they had no problem continuously apologizing to the other patient that was double booked and I overheard the staff referring to them as an "easy patient." We only received an apology from the tech regarding the doctor's behavior.**

We went to this practice for the first time today. We had a great experience with the people working in optical as well as the staff at the front desk. However, we had a horrible experience with Dr. Scott S. Sadeghi. Our appt took 2 hours. We didn’t see the dr until an hour and a half after our appt time. He immediately came to high five my 6 year old who was already having a hard day from having to be held down to get drops in her eyes to have them dilated and then had to wait 50 minutes after that to be seen, and he called her dramatic bc she didn’t want to high five a stranger when her eyes hurt and she’d been waiting an hour and a half. He was very rude and patronizing to me as her mother as well as to my child. When we left all of my children told me they did not like him and did not want to see him ever again. It was an awful experience. We will attempt the practice one more time with another provider, but if that doesn’t go well we will not return again and we will never have an appt with this provider again. I will not recommend him to anyone. We will only attempt it again because the rest of the staff was lovely and my kids like the building.