Perich Eye Center

My Optomitrist refered me to Perich for a further eye exam. It took 2 months to get an appointment. I arrived 1/2 hour prior to appointment to fill out the paperwork. I received 2 phone confirmation of my appointment dates prior. When I arrived, the office person said the Dr was on vacation and there was no one to see me. I made another appointment and had some tests done. No Dr. on site. Just medical staff. Took another 3 months to get an appointment to get the results. I came early. Waited , paid my co pay and waited some more. After I/2 hour I went up to the desk and asked if they forgot about me. She said my appointment wasn't for another hour. I showed her the written confirmation and she said, "oh well" like I was making up a story. Than she said they called me last week and changed the time. I pulled out my phone and showed her a text message from yesterday confirming the time. She just said oh well. I asked for my co pay back and left. The 3 women in the office are not professional in the way they dressed or their speach. Truth is a foreign language. I would NEVER trust a provider like them for something as important as my eyes. I asked for the Dr and she said they don't have a doctor at the Zephyrhills site. I would find a better Doctor if you have eye issues. I have no trust in these people. L. Weiss.

Just started here everyone has been very nice.

I give them 0 stars. Requested appointment several times in the last 6 months , they asked for my medical records which I faxed to them at least 2 times. They promised to call me with appointment. Whenever I called about this they claimed they did not receive my records Worst experience I have ever had anywhere. I will look elsewhere for an Opthomologist.

One star for answering the phone. I have had 2 eye bleeds (burst vessels in the whites of my eye) in 2 weeks. I called last week and the receptionist/scheduler insisted I needed a referral and a pre-auth from the ins. (which I didn't need either - I have an open access HMO). This lady went on to chastise me for insisting that I needed to be seen asap. Informing me that blood vessels in the eye were NOT an emergency - I didn't need to be seen asap, that it was like a bruise and it had to resolve itself. Use eye drops! I was very nice and did not ask her when SHE graduated medical school. So, I called this morning to schedule after I went on to get the referral that I didn't need and my primary felt it WAS necessary to see the eye doctor ASAP. After they reviewed the "notes" I was told that they could fit me in on June 23. WOW, this referral said STAT - which means ASAP... HUH Guess I will NEVER recommend their services and definitely not their scheduling staff.

Sometimes very curt in response. Not organized. There is not an optometrist or ophthalmologist there on site.They send you other places for those exams. Sometimes machines broken so you are sent elsewhere and then to return there. Very inconvenient for elderly who often don't drive. Office staff is not as prepared or polite as they used to be. Disappointing.