Phoenix Eye Care

Hello, I want to share my experience in Phoenix Eye Care, I have had problems in my eyes for several years and I have been in different eye clinics this is the first time I have a pleasant experience, very professional all the staff, the office nice and clean. my dr Dr. Greyson Eastman very kind with patience to explain everything clear about everything very professional without hesitation is the best Dr. Crystal, the girl from the front desk, very sweet, very kind, made me feel special. Augustine the men of optics, very kind and nice If you want a good place to take care of your eyes, I recommend 💯% without hesitation to Phoenix Eye Care. Maria U

When we had reached a wait time of over an hour after our scheduled appointment, I had made up my mind about this place. I thought there was no way the actual appointment was going to redeem my rapidly diminishing opinion--but I was wrong. They were wonderful! The front desk staff was so friendly, and everyone who was patient-facing seemed to genuinely enjoy their work. The office was clean and had state of the art equipment. The technician was simply fabulous with my kiddos. Despite what must've been a long day for her (I gathered she was covering for being short-staffed), she didn't miss a beat. She tried her best to make up the time for us. The doctor was also top notch! Incredibly friendly and knowledgeable. She wasn't rushed and made us feel like special guests, despite it being the end of the day. This place may be worth the wait for you, too.

I can’t say enough amazing things about Dr. Shannon L. Steinhäuser. When I first came to her, I was defeated and honestly losing hope that I’d ever see out of my right eye again. She didn’t just help my eyes—she helped my spirit. Dr. Steinhäuser fitted me for scleral lenses that completely changed my life. For the first time since my eye infection, I could see again. Not just a little better—life-changing better. She explained every detail with total confidence and expertise, and her depth of knowledge is matched only by her kindness. I saw her every year for three years, and every visit reminded me why I trusted her so deeply. She’s caring, patient, and genuinely invested in her patients. Her personality makes you feel like you’re talking to someone who truly understands what you’re going through—not just a doctor checking boxes. If you’re looking for someone who will take your vision seriously and treat you like a human being, not a diagnosis, Dr. Steinhäuser is the one you want. I'm so grateful I didn't get an eye transplant. She gave me my sight back—and a lot of hope along with it. Highly, highly recommend.

My eye appointment was12/26/25 it went good I pick up my glasses 1/9/26 then on 3/29/26 one of my lenses fell out I didn’t notice for a couple hours later so on 3/30/26 I went back to Phx eye care the said it will be 2 weeks to get my new lenses and this is the second pair of glasses I’ve got from them that this has happened to from now on I will never get my glasses from the because after paying them 299.00 I have to go pay some where else to get a back up pair

Very courteous and intelligent people work here. They love what they do and will take care of you. You never have to worry about when your appointment is because they’ll remind you and are very accommodating to your schedule as well.