Physicians Eye Care & Laser Center

Update: they rescheduled me for an 8:30 AM appointment so that "you will be the first patient and won't have to wait". I went this morning and waited 25 minutes without even an acknowledgement of me being there (after checkin in). There were no other patients, and no sign of any activity in the exam rooms.After 25 minutes, I was with a technician for about 15 minutes of preliminary vision checks, and then told the doctor would call me when ready. I waited another 20 minutes without any sign of the doctor. In total, that's 45 minutes of waiting and 15 minutes with a technician (not counting the hour I waited last time without even being called). And this was supposed to be fast with minimal waiting because I was the first appointment. I can't tell you much about the doctors here, but I can tell you anything you want to know about the waiting rooms. ----------- Usually good experience here but today I sat in the waiting room for an hour. I finally had enough so I just left.

I had an "eye emergency" and this place got me in same day. They were so nice and scheduled me for follow up at the office nearer to my home that was ALSO AWSOME. Dr Pillari was so kind.

I was informed that they can only give the prescription for my eyeglasses, and that I would have to create a separate appointment and come back in at a later time for my contacts, every other place I’ve been to offers prescriptions for both simultaneously. They initially refused to provide a refill for my preexisting contact lenses until I had to escalate the issue.

Everyone was really nice and great except the woman with red hair working at the front desk. Very obviously was annoyed (sighing and rolling her eyes at me) and had an attitude from the second I walked in. Very disappointing and she should learn from her coworkers!

Avoid this place is possible! 1) I had an emergency appointment at 3pm. They asked me to come in at 2:45 to fill out paperwork. I was seen by the doctor at 3:45. 2) Front desk lady was unorganized. Told me to come to her after the kiosk to pay and left me standing for a while waiting for her. Then asked me if I filled out the new patient form (which she had not given me). 3) The doctor, Marjorie Warden, was absolute trash. She called her assistant over to laugh at the notes because she saw I had eyelash extensions and "you know how I feel about that"... p.s. wasn't the reason for the visit, fyi. Had nothing to do with the issue.