I wouldn't give them any stars, but since one is required, unfortunately I had to. TERRIBLE…TERRIBLE...WARNING...this doctor and his office is very unprofessional. My sister went in for a scheduled eye exam. She was seen and given an exam. After the exam she was told what the price would be for contact lens, which was too expensive. Since she didn't buy the contact lens with them they charged her $79 for her prescription. She went home and told me and I told her, “That’s illegal, they are not supposed to charge you for a prescription”. I called the office back and spoke with the office manager and voiced my concerns he told me to bring her back in and I she will get refunded the $79. We went back in and the doctor was ready to fight. He said, “You got an exam and fitting for contacts”. We told, him she was never told what was being done, it was just done. No one ever asked her what she wanted. Keep in mind this is the first time she’d gone to this office. He told us he's wasn't funding her back and we were wrong. He was very argumentative and got in my face, I literally had to take a step back. He further said, "This always happens with Medi-Cal people, you all think you can get things for free, I only get $42 for your visit, and I’m going to cancel Medi-Cal". The doctor then pointed at his office manager and said, “It’s his fault” and then pointed at my sister and said, “It’s your fault”. This doctor was very unprofessional, rude and disrespectful and really got a kick out of arguing with us. My issue is that this probably happens more times than not. People go into his office no one explains what the appointment is for. No one is ever told her what kind of exam she was getting and they never told her what her insurance did not cover. STAY AWAY FROM THIS PLACE...BAD!
