Primary Eye Care

Called the Uptown location as a new patient. I could barely understand the lady, and they’re not taking new patients, so she told me to call the Mid-City location. The Mid-City location put me on an endless hold. YIKES. Moving on.

Love the people and the place! The second location is incredibly convenient, and the office is absolutely stunning. The frame selection is extensive, offering options for every budget. The entire staff is highly professional, and Kasey stands out for her patience and dedication when assisting with frame selection. She ensures you are completely satisfied with your choice. I always receive so many compliments on my frames. I have recommended Primary Eye Care to numerous people and will continue to do so!

I bought a pair of glasses from them a month ago. They were supposed to arrive in two weeks. It's been a month since the purchase, and they've been closed every time I drove by and every time I called. I understand taking off a day or two before and after the holidays, but this is absolutely ridiculous. Where's the communication? Customer service? I mean, I've paid for a product and received nothing in return. What's really good???

Love the people! Love the place! A fabulous second location; very convenient; the office is absolutely beautiful; the frame selection is almost endless & suited for everyone’s budget & taste. Kasey, what can I say? Kasey is very professional & patient when assisting with frame selection and ensures you are happy with your frame selection (after trying on 20 different frames😍). To add to it all, your glasses arrive very timely. I have recommended Primary Eye Care to numerous people.

I really enjoyed my experience at Primary Eye Care. I had a few concerns about an eye issue and they got to the bottom of it very quickly. They were extremely professional and answered all my questions. I would highly recommend them and I appreciate that they have multiple locations, which made it easier to make an appointment close to work.