Primary Health Solutions

Having a review removed is not cool I go back and check. I called this office several times to get an appointment after verifying it on Cigna dentals website they were taking new patient for dental. Only to be told they were not taking any PPO for dental just Medicare and Medicade. So they don’t want regular business. Don’t waste your time calling you can’t get a real person with leaving a message.

Fairfield office is the best! Dr. Shields is the best Dr. I’ve ever had. My whole family comes here. Dr. Shields always listens to everything we say and need and too me that is great service. Her and her staff including the receptionist super friendly and also call me when appointments are available.Dental and vision is also great service too. Thank you

I have severe anxiety when it comes to going to the dentist and had to have an extraction. I was very warmly welcomed and Dr. Michael took my tooth out swiftly and quickly. He was very engaging with me too. This was a great dental experience for me today.

I have been trying to schedule a dental appointment since December 2023. However, it is now February 2024 and every time I call, I receive conflicting information. One person told me to call on the first of the month to schedule an appointment for the following month, as their appointments get booked in advance. But when I followed this advice, I was told that I should call on the 16th or the last Friday of the month instead. When I called on the 16th, I received the same advice as before and was told to call on the first of the month. to make an appointment for the next month. I've never been here before, but this experience is enough to make me not want to come here. I simply wanted a cleaning service, but unfortunately, it seems like it was too difficult for them to provide. If I had the option, I would give them zero stars. However, I had to write a review I had no choice. If you don't want to waste your time trying to book a cleaning appointment, I would not recommend this place.

I feel if your not Hispanic they don't care. I keep getting the run around about a simple teeth cleaning. I make appointments they don't put them in the system. They keep making excuses that don't make any sense. This is the WORST I've ever been treated. I keep missing work for FAKE APPOINTMENTS. I SEE BY THE OTHER COMMENTS THIS HAPPENS ALOT. SO I SEE IM NOT THE ONLY ONE. THIS IS SO SAD 😔 (FOR DENTAL)