Rashid & Rice Eye Associates

Avoid Eye Associates Alamo Ranch at all costs. I had an appointment scheduled for Friday, April 15th, at 3PM and showed up only to find no one in the office—completely closed. No call, no email, no notice that my appointment had been canceled. Just a total waste of my time. When I called to reschedule, I was told the earliest available appointment was June 8th, 2025—almost two months later. Unbelievable. I'm sure they'd happily charge a cancellation fee if I had missed the appointment, but when they mess up on their end, it doesn’t seem to make a difference. Terrible customer service and a lack of accountability. I will not be returning and strongly recommend others look elsewhere.

Courteous front office staff and doctor assistants. Appointments are not rushed.

All were helpful, knowledgeable and answered my questions! The doctor was great!

Dr.Caldwell is great , but prepare to waste all of your time waiting in their multiple lobby system. They take 30-1hr minutes just to call you after you first check in for your apt. Then the assistant talks to you and updates your information in their system and then puts you in a different waiting area just to have you wait another hour. I was here for just a follow up, now I’m here wasting 2 hours before I even get to talk to the Dr. They always seem to be over booked and under staffed. IMO I’d recommend you go check out someone else with a more organized clinic.

Dr. Gonzalez is the absolute best! So sweet and she explains everything to you, I always leave my appointments feeling great about the interaction. Her staff is always so nice and professional too. 10/10