Reliable Eyecare

Customer service was horrible and employees were very rude. They looked at me like I was in the wrong place. I was eight minutes late because of traffic and they wanted to reschedule like it would change the whole day. I have never been to any Dr appointments that doesn’t give at least 10 minute late grace period. I recommend Dr Moss at the Vision center

They told me over the phone that they accepted my insurance and scheduled me for an appointment in a week. I take time off work to come in for my appointment only for them to tell me that they don't accept my insurance and try to charge me 10x my copay. What's most irritating is that I shopped around with every optometrist in town and called twice to make sure that they would take my insurance. Now I get to be half blind for three more weeks until another optometrist can see me. Now, that being said, Dr Spurlock is an incredible optometrist. I've gone to him in the past and he did a phenomenal job. If money is not an issue he's the guy to see but I do not have the money nor the time to be dicked around and lied to on the phone about my insurance.

I love Dr Spurlock and his crew. Ms Pam may come off to some a little rough, but I think she's just right! It is a tough job people, have you answered a phone all day? Not a thinkless job(your making 1 appt. While she's thinking of ten) things get messed up sometimes but over all very efficiently ran office!

I haven't even walked into the place and decided not to go. The lady named Pam was EXTREMELY RUDE over the phone. I called to ask a simple question about setting an appointment and was hung up on. So i called back to set an appointment and she was STILL rude. I will never go there for my eye exam nor will i spend a dime in that place.

I called twice in four months, first time for my wife, second time for myself Each time, the receptionist had a tone in her voice that was suggestive of one who had their soap opera interrupted. Then I was told the only appointments available were at the End of Next month!? Really? An optometrist? Either the optometrist is only there on a certain day or they are not interested in new business. I won't call a third time.