Vision Source Moss Eyecare Center

Only reason I'm giving it 2 stars is because the eye dr is wonderful and does a fantastic job but the receptionist needs to be fired. For 1 she's not a people person. 2 I got charged extra because I needed a prescription for contacts. 3 has been 3 months paid 250$ haven't got my prescription or anything

We went to this eye center today for an eye exam. We had booked an appointment over the phone and were told the cost would be $125. However, when we arrived and the receptionist saw me wearing my hijab, she called over another staff member, and they suddenly doubled the price. This was extremely disappointing and felt very discriminatory. It’s unfortunate to experience such racism in this day and age.

Dr. Moss was great, and so were the staff the first visit. When I came in to pick-up my glasses, the older woman treated me like a homeless guy she was giving the bum's rush. This was after I spent over $1300.00 for two pair of glasses and two exams for a family member and myself. She wouldn't or couldn't be bothered to even give me a fitting. Very rudely treated by her, did not appreciate it either. The other two girls were extremely nice.

My daughter has had glasses/contacts since she was 3. She is now 17. We have been to many eye doctors. Dr Moss is the best eye doctor we have ever been to. He goes above and beyond. We drive over an hour one way just to see him!

To start with this has nothing against Dr. Moss he is great with me and hate to lose him as my eye care Dr. but he needs to do something with 2 persons there that are rude. The billing person for one and a front window person. Watch how they bill you because I was overbilled over 300.with United Healthcare which they were a provider for them but charged what they wanted not what my insurance said they were suppose to charge me.Called them 3 times and it was during the Covid outbreak but still never got back with me and now with my Humana Insurance they want me to pay for a test they did not cover yes I sign a paper saying I pay what they don't but I didnt know this test was not covered at all they should have told me that so now Im told I cannot get a copy of my records for another doctor if I dont pay 141.00 and yes my Humana Insurance Called them and he said the billing person was very rude to him and not to pay it.