The doctors are great: competent and efficient. However, plan to wait 2 maybe 3 hours from your appointment time before you actually see a doctor. Don't bother calling an office. Nobody answers. If you don't know the direct number of the staff person you're trying to reach, don't bother calling. Something is broken with office management. This used to be an efficient operation.
About
Retina Specialists of Michigan is an eye doctor and optical shop in Holland, Michigan, located at 1362 South Point Pl. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses and contact lens fitting. The practice is in network with 1 vision plan, including Spectera. Doctors at this practice include Amro Omari, MD and Jordan Ueberroth, MD. It is open 5 days a week. Walk-ins are accepted. Call (616)954-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1362 South Point Pl
Ste 120
Holland, MI 49423
Get Directions - Phone
- (616)954-2020
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 28
I just moved to the area and my PCP recommended this practice because of my history of eye / retina issues. Like many others, I have now placed two calls starting a few weeks ago and have yet to be contacted by scheduling. If you're too busy for new patients, just tell us.
Have tried unsuccessfully for a month to get a call-back for an appointment for a family member. Three times we have been assured that appointments department will get back to us. Each time we get nothing. An excuse made in one of the calls was that they had a surge of people trying to get appointments. A family member even went to the Holland office during office hours posted on their website to try and schedule that way, but the office was closed that day. After weeks ot trying just to get the courtesy of a callback, we give up. Clearly this business could care less about getting new patients.
As I write this I am on hold for the second time (I gave up after 22 minutes the first time) to try and get an appointment. I was assured on April 1st that someone would call me back. My husband needs shots in his eye every six weeks (hopefully to keep him from going blind), and they don’t see fit to call us back. They need to let the different offices schedule their own appointments.
Doctor Westhouse saved my eye. I had a partially detached retina in an urgent, emergency situation. They found room for me and got me in for surgery the next day. The kindness and professionalism of the staff, combined with the confident skill Dr. Westhouse showed throughout the ordeal took a lot of the fear out of what was happening. Had my last check up yesterday and my eye is good to go. Thank you, Dr. Westhouse and your entire team for saving my eye. The whole team is bright, cheerful and always ready to do whatever they can to help.l
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