Rising Sun Eyecare Associates

First time at this practice. Eye doctor was great. Really took his time explaining and making sure I was getting the proper prescription as it changed in 2 years. Moving to getting glasses was next where Gina helped me pick what I described to her I wanted. Went as far as ordering me two different frames that I asked about that they didn't have. Never felt rushed or pressured. Less than a week later I picked a pair of frames she ordered for me. The prescription is perfect. The staff otherwise was helpful and friendly.

Everyone was very kind today! I wasn't sure what to expect after reading reviews but i was pleasantly surprised.. The eye doctor, the gentleman that did the peripheral test (Although I wasn't aware until leaving that I'd need to pay out of pocket for it.) Along with the lady that was trying to help me pick out frames were all very helpful and friendly.

I have only been here once & I have mixed feelings about my experience . The eye doctor was great. He had a great bedside manner, he was prompt & efficient. I got an eye exam & a pair of prescription glasses & a pair of sunglasses. I've had glasses for over 30 years & I've always looked & tried on multitudes of frames before deciding. However, here I was instructed to sit while the employee put 4 or 5 frames in front of me to try on. I directly asked "am I not allowed to look around myself" she responded that these were in the price range my insurance would cover" ok, I thought this was strange..I've always had to pay when getting glasses because my insurance never covers it all. But whatever, I chose my glasses & sunglasses. Which arrived very quick..not even a week. I get a call early one morning stating my glasses were ready. I told them I'd wait until my sunglasses were ready as well & just make 1 trip. They called again same day late afternoon, my sunglasses are now ready. Great, I'll be in tomorrow to pick them up. So when I get there they tell me only my sunglasses were ready, not my glasses. I explained how weird that was as I got 2 phone calls & the first call said my glasses were there first. After some back & forth & checking with another employee they were indeed both there. So yeah, I have no terrible things to report but I don't prefer their method of choosing a few frames for clients to choose from assuming they can't or don't want to pay what insurance doesn't cover. So basically the eye doctor is super great 10 stars for that dude.. everything else was just.so ...weird & nothing like I've experienced at any other optometrists office.

If I could give 0 stars I would. Absolutely horrible place. Staff is rude. Got fitted for contacts, kept telling them they were irritating my eyes, I absolutely hated contacts and this is the first time I have worn them. Had to keep going back, staff was down right ignorant to me when I kept calling telling them about the contacts. That was last year I went here. Messed up my daughters and husband's glasses. I now went to Walmart to find out they had me the totally wrong prescription for my glasses and contacts! Walmart now has given me contacts that are the correct ones and I love them! I definitely don't recommend anybody going to rising sun!

I woke up with a horrific pain in my left eye. Blinking even brought me to tears. My eye was blood shot and swollen shut. Frantic to find somewhere to be seen, I called Rising Sun Eye. They told me to come right in. Mind you, I wasnt even a patient there and they squeezed me in anyway. Everyone was professional beyond words. The Dr took his time , examined me, and explained i had a corneal abrasion. He sent in a script with a check up visit in the AM. I have nothing but praise for this office. I would definitely recommend to anyone!